Local Provo restaurant question
#7
Joined: Jan 2003
Posts: 2,658
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cdt,
We went to Mackie's three times in two weeks and never had a problem.
Maybe they charged you in EC and you misunderstood and paid in dollars - I don't know - but the prices ARE clearly marked on the blackboard for all to see. Seems to me like that would make it difficult to charge variable prices.
If you were charged something different than what is posted, you should have said something about it at the time and allowed them a chance to correct/clarify it instead of saying you were "ripped off" (this is not the first time you've posted that).
We went to Mackie's three times in two weeks and never had a problem.
Maybe they charged you in EC and you misunderstood and paid in dollars - I don't know - but the prices ARE clearly marked on the blackboard for all to see. Seems to me like that would make it difficult to charge variable prices.
If you were charged something different than what is posted, you should have said something about it at the time and allowed them a chance to correct/clarify it instead of saying you were "ripped off" (this is not the first time you've posted that).
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#8
Joined: Mar 2003
Posts: 741
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Diana, I'm glad your experiences at Mackie's were positive. We have traveled extensively and there is no doubt in my mind what happened to us there, but perhaps it was because of one unscrupulous employee, rather than owners/managers.
Prices were written on the blackboard in dollars when we arrived. When we were presented with a bill, about 30-40% higher, they had been erased. We discussed the matter at some length with the one gentleman working there but made no progress, so finally just paid and left.
The food was very good.
Prices were written on the blackboard in dollars when we arrived. When we were presented with a bill, about 30-40% higher, they had been erased. We discussed the matter at some length with the one gentleman working there but made no progress, so finally just paid and left.
The food was very good.
#9
Joined: Jan 2003
Posts: 2,658
Likes: 0
Wow. That certainly does seem suspicious. It's a shame your inquiries were met with such resistance. (That in itself is rather telling.)
We have had quite a few situations in Mexico and the Caribbean where we were overcharged and brought it to the person's attention.
In most cases, the person seemed to have added (manually) incorrectly; they apologized and changed the amount, and the mistake appeared to be unintentional.
Only once or twice did we ever feel that was not the case.
I hope the person you encountered no longer works there.
We have had quite a few situations in Mexico and the Caribbean where we were overcharged and brought it to the person's attention.
In most cases, the person seemed to have added (manually) incorrectly; they apologized and changed the amount, and the mistake appeared to be unintentional.
Only once or twice did we ever feel that was not the case.
I hope the person you encountered no longer works there.
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