Heading to a domestic destination to which Southwest Airlines does not fly, I have a choice among Frontier, Midwest, Delta, American and United Airlines. Among these, does anyone have a strong preference for or against any of these airlines?

Never flew Midwest, would not hesitate to fly with others! (not to say Midwest is bad, just did not work for our schedules)

When Midwest was Midwest, it was wonderful: two across spacious leather seating, good meals served on china, free wine, chocolate chip cookies baked on the plane, happy staff. Now, they are part of Frontier--but they still bake the cookies.

When Midwest was Midwest, it was the best of all of them. It is too early to determine what it will be like as aprt of Frontier.

Keith

I fly United regularly and American occasionally. Both are fine.

Cookies baked ON a plane? Isn't it fire hazard? Maybe they just warmed them up?

How about Jet Blue?

I would only fly United if there was no other choice. So Delta or American would be my choice and like mlgb suggested if JetBlue offers the route you need that would be my first choice. Hi november_moon, guess you have had better luck than I have had with United. The last four or five flights were terrible as flights were cancelled and I ended up each time waiting hours for the next one. Or maybe they have improved?

They baked them--started with dough, ended up with cookies.

I find United, American, Delta (as does my more travelled DH) on average about the same - certainly there will be some good, some not so good flights on any airline. I fly regional jets BOS-Raleigh Durham on American and Delta a few times/year - essentially identical in all areas. I still have a grudge against United from issue with Customer (Non)Service guy in India about 8 years ago (he would not believe that Wyoming was part of the US) - but to be honest flight was fine.

I would avoid American if at all possible. Their customer service is completely non-existent. Just got back form CA - flew First on a company business ticket plus upgrade with my points - and we were treated like the drunken uncle at the wedding. The flight was delayed - but they had insisted not on the phone - and when I tried to get info on new timing the agent was not only useless but rude. And when I pointed out they were tagging my bag for the wrong airport, he actually cursed at me.

When we got to the Admiral's Club to wait they tried to turn us away (since out tickets were only business - despite the fact that we are MEMBERS). Their excuse - we don;t have enough staff for so many customers.

If it were this one incident that would be bad enough. But over the past 5 or 6 years I have encountered many similar problems - usually due to lack of staff. But - it's basically a company policy of "screw you" to the flyers.

United because of the economy plus seating. The extra inches make a big difference for my comfort.