I was very disappointed in this company and their local rep in paris france. Apartment photos were deceptive it is not in prime condition. There is no air circulation. Local reps were most unresponsive not even handling a repair over 3week days. Would hate to think if there was an emergency. Will not be using this company again nor recommending to friends or clients They also insisted though gave over a weeks notice on charging me for a final night I was not able to use due to airline strikes. Only after booked did I find out their check in is the incredibly late 5:00 pm i made requests when was met at apartment that were never handled They leave you with no basic supplies.

Could you give us a link to the actual apartment? I took a quick look at the Rentavilla site for Paris, but did not see any listed as having an official registration number, which leads me to believe the apartments nay not be legal.

I think you are being unreasonable and too picky and shouldn't be renting apts with that kind of attitude, you need a hotel. First, I have NEVER gotten "basic supplies" when renting an apt, that's normal. That's why it's called an apartment, not a hotel. Second, why should the landlord take a financial hit because of your personal transportation arrangements? They have nothing to do with them. Have you ever tried to get a repair at home? Getting a repairman in can take days, if it wasn't crucial, that also sounds normal. Not noticing checkin time is totally YOUR fault. The only mild legit condition you name is the photos being deceptive but given the rest of your post, I bet that is exaggerated. It's called advertising, many apt rental photos make the place look bigger or nicer than it is. As for no air circulation, you are the one who looked at the apt and decided to book it, you could have seen what type of windows, etc., it had. I don't know what kind of requests you made, they probably weren't realistic from the rest of your post.

Because, apparently, according to what is posted on other forums, there are many shady operators out there, your post will be appreciated by those looking to rent apartments. Also when I checked the site, like nukesafe,none that I looked at was registered and therefore legal.

Why do people think apartments are to come with a weeks supply of toilet paper and dish washing soap? I have had apartments with so many supplies but some with zip or just enough to get you started. I love when they have coffee and filters with a little jug of milk.

I will say that last apartment had a shady manager and when I called the office about them they were a bit upset. I was concerned about my deposit over the keys. It was returned with no problems but had an altercation with manager over wanting two sets of keys and something else that I won't go into. I do like when apartment is handled by owner. We were able to stay longer during last rail strike. Just paid her direct and skipped the agency.

Since places I have rented almost always have basic supplies, I consider that normal. But there are some that don’t, and that is disappointing. If the OP’s experience is like mine, I understand her surprise at not finding at least a starter set of supplies in a rental apartment.

My idea of a starter set of supplies might be different from another renter. I have come to understand that I never expect anything unless noted beforehand. My usual first order of business is to take an inventory and then visit a grocery, who's location I have identified, previous to my arrival.

I had to buy salt at one but it had plenty of washing machine tablets so was happy. It is always a surprise what you will find. I called one guy and asked if we could throw out a ton of stuff in his freezer. Seems renter after renter just left stuff and we were having a big party there before a wedding so needed the space for food. He said have at it. That was the most well equip house ever. Apartments are a little different. I would pitch any and all food items between renters. That five dollar bottle of wine never got opened so coffee filters and a little coffee would have been better. We bought and left the extra. I always leave beer in the frig.

>>They leave you with no basic supplies<<

Define your terms? Most but (not 100%) places I've rented in he UK and on the continent have provided a roll or two of toilet tissue, a roll of paper towels and liquid dish detergent -- and laundry detergent if a washer is included. So if that is what you mean - that nothing was provided, that is a little unusual. But if you mean like basic food stuffs.tea/coffee etc -- there is absolutely no standard. Some do, most don't. Sometimes it is just the salt/pepper/tea bags left by the last tenant, sometimes is is a 'starter pack' of kitchen basics, an sometimes it is a pre-purchased shopping bag paid for in advance. But a fair % of the time - its nothing other than loo paper.

No matter what your definition, I believe the rental folks should make plain what is furnished. The photo should match the actuality.

3 days not addressing an issue is poor service and horrible customer relations. If you can't fix it, just let the renter know.

Hello thanks so much here is the link sorry for the delay and appreciate your support

Apartment Jardin Trocadero - Paris Apartment With Balcony, Paris Apartment Near Eiffel Tower, Self Catered Apartment Near Trocadero

In response to supplies it was as super minimal as possible tiniest roll of paper towels ever one toilet paper 2 tiny soaps no kleenex one trash bag for almost a week stay again this was most diappointing I have lived in paris so aware of what paris apartments are like but this was pictured as fresh and clean and there was a lot of damage and no air circulation

And there not bothering to fix lights plus machine that just washed not dried clothes even when on sechage cycle..

Thanks all for your responses and support

Yes, IME there is no "norm" for "basic supplies" in an apartment rental. I think we have been extraordinarily lucky when renting apartments, so I admit we were really surprised when we rented a nice apartment for 6 nights in Amélie-les-Bains this past winter and did the usual scout-out of the premises to see what we needed to buy. One roll of toilet paper - about half-gone. No salt, no pepper, no coffee or tea, no olive or other vegetable oil, no vinegar, nothing. That was a first for us, but of course we just put ourselves together and went out and bought what we needed.

I would be more PO'd at no quick and reasonable response to a malfunction in the apartment.

I rented my house (realize that's completely different from an apartment) in France for 14 years, and we were equipped to the gills with just about anything a renter might need, from oyster shuckers to cherry pitters to a Moulinex to candles and torches and extra linens and blankets and fire starters and an armoire full of oils and vinegars and teas and coffees and hot chocolate and...you name it. And yes, it was all inspected and cleaned up and out after each rental so new people didn't have to worry about expiration dates or other unpleasantnesses. We had an efficient system for dealing with tenant complaints about things not working (people on the ground to deal with such things ASAP). And this was from 3,500 miles away and before fast internet connections. We made darn sure to inform people that this was not a luxury villa but a country house with all that that entails - no AC (fans, yes), bugs, critters, no hot water for 10 people taking showers every day, etc. . There is no excuse for anyone renting an abode without being properly responsible for it. and being honest about the property.

That said, I would no longer rent anyplace in Paris that didn't have a proper registration number.