cancellation disaster

Aug 18th, 2006, 07:06 PM
Original Poster
Join Date: May 2006
Posts: 28
cancellation disaster

we are leaving for sorrento in two weeks we are confirming all reservations. to nite the hotel e mailed us to say the clerk never put the dates into the computer we booked in may the hotel is on the cliffs and is beautiful can anyone please suggest a hotel . please help us out.. asap
rayzen is offline  
Aug 18th, 2006, 07:16 PM
Join Date: Jan 2003
Posts: 7,205
Do you have a confirmation of the booking? If so, it seems to me that it would be the hotel's responsibility to find a place for you to stay.
Betsy is offline  
Aug 18th, 2006, 07:17 PM
Join Date: Jan 2003
Posts: 2,019

What is the name of the hotel where you were originally booked?

Do you have a preference as to where you want to stay in Sorrento? In town, or up in the hills?

Do you want a view of Mount Vesuvius? What is your budget per night?
Are you looking for a double (2-person) room?

Time is of the essence, so I suggest you post your lodging needs, and you may get better responses.
i_am_kane is offline  
Aug 19th, 2006, 04:39 AM
Original Poster
Join Date: May 2006
Posts: 28
the name of the hotel is La tonnerella the view is a balcony overlooking the water. the rate was a double
at 175 euros. again thanks i do have a confirmationno.
rayzen is offline  
Aug 19th, 2006, 05:01 AM
Join Date: Oct 2003
Posts: 32,403
Check for hotels and availability. The Aminta (a 4 star hotel) is just a few minutes up the hill from Sorrento with views - check out their webcams.

You might also try Il Nido (a 3 star hotel) which is further up the hill - about 10 minutes, but they provide a free shuttle bus to town, the train station and port.
kybourbon is online now  
Aug 19th, 2006, 05:16 AM
Join Date: Jan 2005
Posts: 2,550
Try also

Good luck
worldinabag is offline  
Aug 19th, 2006, 05:22 AM
Join Date: Nov 2003
Posts: 1,469
This is another good lesson in confirming your reservations.Imagine if you hadn't and had tried to check-in without a room available in town.That would have been more of a hassle!
massagediva is offline  
Aug 19th, 2006, 05:23 AM
Join Date: Aug 2006
Posts: 25
Don't give up on your original hotel. Italy is notoriuos for this. Get tough with them and keep the pressure on them. Write me back if they give in. I'm sure they have your room. It's happened to me many times. If not try the hotel Admiral it's on the water at the lttle fishing port. It's beautiful
skye2006 is offline  

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