Air Berlin Flight cancellation

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Sep 29th, 2017, 05:05 AM
  #1
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Join Date: Sep 2017
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Air Berlin Flight cancellation

Hello

Got a mail saying my DUS-VIE got cancelled and not offering alternative flight.

As per EU law I am eligible to get alternative option as I saw there are other flights of Airberlin flying on the same day.

Please suggest.
shihabdxb is offline  
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Sep 29th, 2017, 06:43 AM
  #2
 
Join Date: Jan 2003
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Not sure how many options you have for a carrier that is on the verge of bankruptcy:

https://thepointsguy.com/2017/09/adv...t-of-business/
Andrew is offline  
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Sep 29th, 2017, 07:41 AM
  #3
 
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They are going out of business so have no flights to offer you. Do you know that they had empty seats on those other flights you saw? I imagine they are completely full since they are cutting their schedule due to the bankruptcy. I believe they are liquidating.

You don't mention refund problems, so I gather they didn't just take your money and you get nothing.

First, I don't think you are owed anything if they cancel more than 14 days in advance. Second, I suspect they don't owe you anything (penalty, for example) as going out of business could probably be called "extraordinary circumstances" which exempts them. I don't think they have any flights, they are cancelling tons of them.

Book another flight.
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Sep 29th, 2017, 08:29 PM
  #4
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Hi
Thanks for replies.

Airberlin cancelled flight just less than a week departure time. They just offered only refund and there is 4 flights still available with seats.

On this day and route, suitable flights only Airberlin or train.

Their call Centre not responding after 10 minutes and no response for emails too..
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Sep 30th, 2017, 12:12 AM
  #5
 
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Sounds like you should take the refund and book another flight on a different carrier
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