AIR TRAN CROOKS
Oct 2nd, 2008, 06:04 AM
#1
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AIR TRAN CROOKS
I booked an advertised "non stop" flight from LGA to MCO. Advertiesed both one line and told by phone representative that it was NON STOP. I have done this before only to have flight switched to a flight with stops. When I emailed Air tran Customer relations they responded that they do not offer nonstop flights from LGA to MCO. So why are they able to advertise these flights get you to book them and then switch them to a flight with stops. I beleive this is against the FTC policies in truth inadvertisng. You can not advertise something that you don't really have to sell. Please make complaint to FTC if this has happened to you. Airlines have the right to change flight times that is perfectly legal but it is against the law to advettise a flight that does not really exist.
Oct 2nd, 2008, 06:26 AM
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Very specifically now, did the ad say "nonstop" or "direct"? Please go back and read the ad because many (many!) people confuse the two and mentally hear nonstop when it actually reads direct.
Airtran indeed has no nonstop flights from LGA to MCO, but they do have two direct flights (2 Nov was the date I checked). A direct flight means the plane stops on the way but you do not have to change planes.
So please let us know what you actually saw.
Airtran indeed has no nonstop flights from LGA to MCO, but they do have two direct flights (2 Nov was the date I checked). A direct flight means the plane stops on the way but you do not have to change planes.
So please let us know what you actually saw.
Oct 2nd, 2008, 06:03 PM
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NFZ has it correct - there's a big difference between direct and non-stop.
In fact, a direct flight simply means the same flight #. You may very well indeed change planes, as I have done several times on "direct" flights.
In fact, a direct flight simply means the same flight #. You may very well indeed change planes, as I have done several times on "direct" flights.
Oct 6th, 2008, 12:22 PM
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There are many flights, but only one flight per day is non-stop (yes, non-stop, not direct).
Maybe while picking out a more comfortable fight times you went from non-stop to a 1-stop?
Maybe on the day of your flight the only non-stop was cancelled?
Maybe while picking out a more comfortable fight times you went from non-stop to a 1-stop?
Maybe on the day of your flight the only non-stop was cancelled?
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