NBA tickets to sell.
#23
Original Poster
Joined: Feb 2015
Posts: 12
Likes: 0
Well, just a quick update: I couldn't sell my tickets and TM wouldn't budge. So... there goes the equivalent of 4 days pay down the drain. So much for their motto "world class service, every customer, every day" What a joke. Disgraceful customer service and no empathy. Caveat emptor.
#24
Joined: Jan 2003
Posts: 596
Likes: 0
I'm sorry you've had such a frustrating experience, sparkleban, and I do empathize, but I don't see where Ticketmaster acted disgracefully here. You purchased TM+ tickets, which means you were buying a ticket through the secondary market from another individual, not directly from TM. What TM+ offers, however, is knowing the tickets are verified as being authentic tickets originally purchased from Ticketmaster, as well as the method to process a direct transaction.
You of course couldn't anticipate the game being postponed, so didn't look to see what might happen if you wanted to resell the tickets. But it does clearly state in their FAQ that a US bank account number is needed to sell tickets through TM+.
Again, I understand how maddening and upsetting the situation must be. You got hit with some bad luck, and that's not your fault. But it's also a good reminder that anyone buying secondary tickets should be clear before purchasing about the risks or limitations to the method they've chosen.
I've used TM+ to buy and sell tickets, and also Stubhub. They both have their pros and cons, but if you know the policies going in, you can assess whether you're comfortable moving forward. Unfortunately neither will be able to offer the flexibility that buying directly from the primary seller will offer.
You of course couldn't anticipate the game being postponed, so didn't look to see what might happen if you wanted to resell the tickets. But it does clearly state in their FAQ that a US bank account number is needed to sell tickets through TM+.
Again, I understand how maddening and upsetting the situation must be. You got hit with some bad luck, and that's not your fault. But it's also a good reminder that anyone buying secondary tickets should be clear before purchasing about the risks or limitations to the method they've chosen.
I've used TM+ to buy and sell tickets, and also Stubhub. They both have their pros and cons, but if you know the policies going in, you can assess whether you're comfortable moving forward. Unfortunately neither will be able to offer the flexibility that buying directly from the primary seller will offer.




