Airline wants to rebook flight 6 weeks too late!
Aug 19th, 2005, 08:13 PM
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Airline wants to rebook flight 6 weeks too late!
I recently booked a flight from Pittsburgh, Pa. to Orlando, Fl. with USA3000. They had advertised on that they would be starting new flights to and from the Pittsburgh Airport. I booked the flights at their special airfare over 6 weeks ago to be sure that I would have my tickets reserved for a particuliar date. They called today and informed me that I could book my flight from the date of Sept. 27th to NOVEMBER 5th! Well, no good! I need the 27th of Sept.! They said they will just refund my money then. Isn't there some kind of regulation that they have to find me other accomodations with another airline for the dates I booked? PLease help!
EAK
EAK
Aug 20th, 2005, 04:36 AM
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Why have they cancelled you off the 9/27 flight?
If the flight you booked has been cancelled and they have given you over a months notice you may not have much choice. I believe that an alternate flight( on their airline) or a refund is all that you are due.
Any airline attorneys have specific info?
If the flight you booked has been cancelled and they have given you over a months notice you may not have much choice. I believe that an alternate flight( on their airline) or a refund is all that you are due.
Any airline attorneys have specific info?
Aug 20th, 2005, 04:43 AM
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This is very unclear. You need to fly on September 27th and they informed you that you can fly between September 27th and November 5th. If you want to fly on 27th as you requested there is no conflict. maybe they told you between October 27th and November 5th? To answer your question, no, they don't have to. They are giving you available dates or refunding a full amount. You have three choices. YOU can find another airlines, drive from Pittsburgh to Orlando or fly with at the dates available.
Aug 20th, 2005, 04:45 AM
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After looking at their site...it looks like they are mostly a charter airline.
That would explain why their fares are so cheap and why they don't run regualrly scheduled service.
My advice, take the refund....and run.
That would explain why their fares are so cheap and why they don't run regualrly scheduled service.
My advice, take the refund....and run.
Aug 20th, 2005, 06:22 AM
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Charter airlines are not subject to the same rules as "regularly scheduled" airlines - and even then if a flight is cancelled all they owe you is your money back - or a seat on their next flight - which in this case appears to be unacceptable to you.
You have no recouse but to find another flight.
You have no recouse but to find another flight.
Aug 20th, 2005, 06:29 AM
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I have heard that this airline, which flies into St. Petersburg airport, is used in conjunction with cruise ships to ferry passengers to the debarking port destinations. Likely that the cruise ships booked their passengers and you were bumped. I'm so glad you posted here because I've wondered about recommending them.
Now I surely won't. So sorry this happened to you.
Now I surely won't. So sorry this happened to you.
