How do I get a seat assignment - NY to Venice, SwissAir
Jan 24th, 2009, 04:28 PM
#1
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How do I get a seat assignment - NY to Venice, SwissAir
I just booked tickets on SwissAir from JFK to Venice via Zurich on Orbitz. It says on the itinerary that seats will be assigned at the gate. No way! I don't want to wait to get seats. Any ideas on what to do about this? Is this because the tickets are through Orbitz?
Jan 24th, 2009, 04:35 PM
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The airlines hold back a certain number of seats for assignment at the airport. If those available for advance selection are gone - they're gone. If you're a member of a premium flyers club that is linked to SwissAir you can call them and ask for seats.
But- if most seats are already assigned - likely you'll have to wait.
But- if most seats are already assigned - likely you'll have to wait.
Jan 25th, 2009, 04:23 AM
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I would try calling Swiss. We flew with Swiss to Italy last summer, and I was able to get assigned seats for all four segments, including the intra-European flights (to my surprise), when I booked. I did book directly with the Swiss call center rather than Orbitz, but I'm not sure that should make a difference.
Jan 25th, 2009, 05:19 AM
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They probably have already assigned seats for you, but they do not display the seat assignments on your booking account on their website.
Just call them and ask. They may change the seat assignment according to your wishes. Call again a couple of weeks before departure date and again two days before departure. Often they will change the assigned seats without notice.
Just call them and ask. They may change the seat assignment according to your wishes. Call again a couple of weeks before departure date and again two days before departure. Often they will change the assigned seats without notice.
Jan 25th, 2009, 06:04 AM
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I booked directly with Swiss, however I did not register on the website and now I am unable to manage or look up my reservation on the website.
I did call Swiss and have seats assigned. I will be able to check in online, just not check my reservation.
The Swiss customer service people were very easy to deal with.
I did call Swiss and have seats assigned. I will be able to check in online, just not check my reservation.
The Swiss customer service people were very easy to deal with.
Jan 25th, 2009, 08:56 AM
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Called em. They were great. All seats are assigned. They did tell me that even though it said that the seats will be assigned at the airport, they HAD been assigned to us, and they were two aisle seats. So we got the seats we want (two together) and everyone's happy. Thanks!
