Booking.com overcharged us
#62
Just got an email. from Booking.com for a reservation I planned for next week. Your credit card will be debited for the amount of.......
But why I asked. I relay on the info you provided as I booked this hotel: The credit card info is used to reserve the stay. The payment will be done at hotel in local currencies. Why you want to charge my card. I am original from that country, and I have a vast amount of the local money from my pension. I took you at your word. I want to pay as I was informed in local currencies. Why change the rules halfway.
But why I asked. I relay on the info you provided as I booked this hotel: The credit card info is used to reserve the stay. The payment will be done at hotel in local currencies. Why you want to charge my card. I am original from that country, and I have a vast amount of the local money from my pension. I took you at your word. I want to pay as I was informed in local currencies. Why change the rules halfway.
#63
Join Date: Sep 2013
Posts: 835
Likes: 0
Received 0 Likes
on
0 Posts
Then this now is 100% on you. You have other options, either use them or understand the process, as Janis explained. Oh and by the way, using another booking agency will get you the same results.
So, solution: book directly and deal directly with whatever accommodation you want to use.
So, solution: book directly and deal directly with whatever accommodation you want to use.
#64
Original Poster
Join Date: Aug 2023
Posts: 12
Likes: 0
Received 0 Likes
on
0 Posts
No sir, not in my case. The deadline to cancel booking was till the day before my first night stay. This will be next Saturday.
Let's close this tread. To many opinions and for the sake of not losing my sanity please.
Let's close this tread. To many opinions and for the sake of not losing my sanity please.
#67
Join Date: Mar 2011
Posts: 1,294
Likes: 0
Received 0 Likes
on
0 Posts
WHAT? I can't use recyclable deposit bottles - - or baseball trading cards? I DO have a vintage Mickey Mantle from 1965 I might add! Why does Booking.com not acknowledge my baseball trading cards?!?!?
#68
Join Date: Sep 2013
Posts: 835
Likes: 0
Received 0 Likes
on
0 Posts
Ok, wait a minute, was your post back on Oct 8th for this upcoming reservation for this coming weekend?!
Why don't you do this: if you still have until Friday to cancel your Booking reservation (that is, IF I understand your posts) - contact the hotel and see if you can coordinate WITH THE HOTEL your reservation. They already have your info BUT, they may ask for a credit card to hold that reservation (and may charge it in advance, by the way as a deposit).. THEN, cancel your Booking reservation. Why you didnt do this bacK on Oct 8th when your supposed issue started, I will never know.
However, if i misread your post and you do not have time to cancel with Booking, then disregard.
In the future, just book directly with whatever lodging you choose. Do not use Booking, Hotels.com, Kayak, etc. for your bookings and these issues you have will not occur (unless of course, the Hotel does something similar). Make it easier for yourself. I personally find Booking to be easy and simple, but, I'm not trying to learn the travel by internet in my 70s...
Why don't you do this: if you still have until Friday to cancel your Booking reservation (that is, IF I understand your posts) - contact the hotel and see if you can coordinate WITH THE HOTEL your reservation. They already have your info BUT, they may ask for a credit card to hold that reservation (and may charge it in advance, by the way as a deposit).. THEN, cancel your Booking reservation. Why you didnt do this bacK on Oct 8th when your supposed issue started, I will never know.
However, if i misread your post and you do not have time to cancel with Booking, then disregard.
In the future, just book directly with whatever lodging you choose. Do not use Booking, Hotels.com, Kayak, etc. for your bookings and these issues you have will not occur (unless of course, the Hotel does something similar). Make it easier for yourself. I personally find Booking to be easy and simple, but, I'm not trying to learn the travel by internet in my 70s...
#71
Here’s Dobbytheturtle:
My travel update
My travel update
#72
Join Date: Feb 2003
Posts: 10,398
Likes: 0
Received 0 Likes
on
0 Posts
Just got an email. from Booking.com for a reservation I planned for next week. Your credit card will be debited for the amount of.......
But why I asked. I relay on the info you provided as I booked this hotel: The credit card info is used to reserve the stay. The payment will be done at hotel in local currencies. Why you want to charge my card. I am original from that country, and I have a vast amount of the local money from my pension. I took you at your word. I want to pay as I was informed in local currencies. Why change the rules halfway.
But why I asked. I relay on the info you provided as I booked this hotel: The credit card info is used to reserve the stay. The payment will be done at hotel in local currencies. Why you want to charge my card. I am original from that country, and I have a vast amount of the local money from my pension. I took you at your word. I want to pay as I was informed in local currencies. Why change the rules halfway.
Last edited by Sue_xx_yy; Jan 2nd, 2024 at 04:10 AM.
#73
Join Date: Mar 2003
Posts: 23,020
Likes: 0
Received 0 Likes
on
0 Posts
I assumed that Booking.com would charge me automatically for the "apartment" X days before occupancy as with my first rental on this trip; WRONG. In this instance I was to pay the local rental agency directly, which was not stated in the confirmation sheet. Added complication: I do not have a smart phone which was necessary to make the payment.
#76
Join Date: Jun 2017
Posts: 1,754
Likes: 0
Received 0 Likes
on
0 Posts
But whatever the payment terms they should have been on the initial booking. If you go to the booking and click on "what's included for this price" it'll show payment methods accepted. No idea why this isn't more prominent on the booking. It used to be. You now need to click to a couple of different pages.
#77
Join Date: Mar 2003
Posts: 23,020
Likes: 0
Received 0 Likes
on
0 Posts
#79
Michael -
I'm still confused - when I make a reservation on Booking.com or another platform that requires advance payment, I'll provide my credit card details when I book, knowing they'll take the payment at a specified date before the stay. Or, I'll pay the deposit, knowing I'll have to pay the balance with a credit card when I arrive. Or, I'll provide credit card details to hold the booking and pay with cash upon arrival (I've booked several places in Europe that prefer cash payment).
In the case you cited with having to pay the rental agency, would that not have been accomplished by handing the agency your credit card?
I know from personal experience that a smart phone is almost essential when using Air BNB, as they often send you the check in details via the phone app (which also goes to your email) a day or two before your arrival, and I'm invaribly on the road by then. But the payment has already been set up through the app, so no payment is made via phone.
I was a hold out for a very long time, but my life got a whole lot easier when I finally broke down and got a smart phone.
Now, if we're talking about not having a credit card, that's a whole different animal. My 87 year old mom doesn't have one (or a debit card), which baffles everyone.
I'm still confused - when I make a reservation on Booking.com or another platform that requires advance payment, I'll provide my credit card details when I book, knowing they'll take the payment at a specified date before the stay. Or, I'll pay the deposit, knowing I'll have to pay the balance with a credit card when I arrive. Or, I'll provide credit card details to hold the booking and pay with cash upon arrival (I've booked several places in Europe that prefer cash payment).
In the case you cited with having to pay the rental agency, would that not have been accomplished by handing the agency your credit card?
I know from personal experience that a smart phone is almost essential when using Air BNB, as they often send you the check in details via the phone app (which also goes to your email) a day or two before your arrival, and I'm invaribly on the road by then. But the payment has already been set up through the app, so no payment is made via phone.
I was a hold out for a very long time, but my life got a whole lot easier when I finally broke down and got a smart phone.
Now, if we're talking about not having a credit card, that's a whole different animal. My 87 year old mom doesn't have one (or a debit card), which baffles everyone.
Last edited by Melnq8; Jan 3rd, 2024 at 04:35 AM.
Thread
Original Poster
Forum
Replies
Last Post
Marian
Mexico & Central America
8
Sep 6th, 2004 01:54 AM
Mary
Mexico & Central America
4
Nov 6th, 2001 07:03 AM