In October 2015 I and members of my family (son and his wife) appealed into a tourist company «Incredible India holidays», to buy a sightseeing tour along the route "Delhi - Agra - Jaipur - Delhi" for 3 adults. We have agreed with the company and specified our route , the tour program and accommodations.
The program of services offered by «Incredible India holidays» were specified:
Conditions of travel Inclusions:
 Airport assistance on arrival WE HAVN’T
 Accommodation on Triple Occupancy Rooms WE HAVN’T in Delhi
 Daily breakfast & Dinner at the hotel WE HAVN’T
 All airport transfers by air conditioned chauffer driven Car WE HAVN’T
 Intercity transfers and sightseeing by air conditioned chauffer driven Car WE HAVE only Delhi-Agra
 Toll taxes, parking and fuel
 Battery Van Ride at Agra WE HAVN’T
 Elephant ride at Amer fort; Jaipur WE HAVN’T
 Entry with dinner at Chawki Dhani; Jaipur WE HAVN’T
 Rickshaw ride and Entry to Dilli Haat WE HAVN’T
 Russian Speaking Guide (Delhi, Agra and Jaipur) WE HAVN’T
 All applicable taxes

They paid NOTHING to the hotels. To the drivers and to the guides. Thats why driver left us in Agra. And «Incredible India holidays» made us pay 10,000 rupees EXTRA. «Incredible India holidays» destroyed our vacation and appropriated our money.
«Incredible India holidays» does not provide any services. DO NOT USE «Incredible India holidays».
IT IS SWINDLERS.
«Incredible India holidays»:Tel.: +91-9811800271|+91-1164723039, Email:[email protected]
Web: www.tajindiaholidays.com | www.holiday-india.net| www.incredibleindiaholidays.org
Address: LGF - 08, ANSALS FORTUNE ARCADE, SECTOR- 18, NOIDA (INDIA)
MANAGER: ASHISH PAHWA +91 98 102 00 271

How much did you prepay and by what means? If it was with s credit card you can protest the charge.

I have same experience:

http://www.fodors.com/community/asia...y-in-india.cfm