How to use an MCO/travel voucher?

Old Apr 5th, 2003, 05:06 AM
Original Poster
Join Date: Jan 2003
Posts: 19,562
Received 0 Likes on 0 Posts
How to use an MCO/travel voucher?

I've got a "Travel Voucher" (is this an MCO?) for AA and I expect to be receiving an MCO from LH for a returned ticket. I'm not sure how I am to use these hardcopy documents considering that I book my travel online.

I got the AA voucher when TW/AA messed up a reservation and I had to pay $100 at the gate to get on the plane. They eventually sent me the voucher for $150 travel on AA. It expired on Jan 4, 2003 (one year from date of issue), though it says "service charge applies for reissue".

I had a r.t. ticket IAD - MUC for $303, but I had to cancel the trip. This was a LH ticket bought at on a UA codeshare flight.

I actually got charged $409 for the LH ticket, so I called United. They said to call Lufthansa. They said to call They said to mail in the ticket and they would reissue and credit my cc for the $106 difference. Next day, they said don't send in the ticket, they'd send me a check that should arrive in 6 weeks. That was mid-Feb and the check would arrive a couple days before the departure on March 27.

A couple of days before 3/27, I got a call from saying that they are working on it and I should see the check in 6 weeks!

Since they called me, I took the opportunity to cancel my trip to Munich (due to illness) using their war-time refund/reissue policy. gave me the address to Lufthansa Refunds and told me to mail the ticket there with an explanation. I followed those instructions.

If I ever get the $106 check, I'll know what to do with it. What I don't know are what options I have in using an MCO, if I get one.

What I'm hoping to hear from y'all is that I can book a ticket online, then take the LH (or AA) document to the airport on the day of the trip and get the amount credited back to the c.c. that I used to charge the ticket.

Here's a tip: if your chest hurts when you breathe, go directly to the hospital.
mrwunrfl is online now  
Old Apr 5th, 2003, 06:31 AM
Join Date: Jan 2003
Posts: 12,885
Likes: 0
Received 0 Likes on 0 Posts
I will tell you what you could have done with the AA voucher if it was valid. Book your flight on, put it on hold, call web help desk, tell them you have a voucher, they take your CC# and charge the difference and tell you to either drop off the voucher at the nearest airport within a day or so, or if not convinient, give you an address to mail your voucher in. As soon as they get it, they e-mail your e-ticket confirmation. Since the voucher expired 3 months ago, I doubt very much it's worth the paper it's printed on. The only suggestion I have right now is to call AA and ask.
Why did you wait so long?
Can't help you with LH.
Good Luck!
AAFrequentFlyer is offline  
Related Topics
Original Poster
Last Post
United States
Feb 5th, 2009 05:57 AM
Air Travel
Sep 29th, 2008 10:23 AM
Air Travel
Mar 18th, 2007 11:38 PM
Air Travel
Sep 11th, 2005 04:08 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Do Not Sell or Share My Personal Information -