? about my electronic ticket with AA

Mar 10th, 2007, 03:42 PM
  #1  
Original Poster
 
Join Date: Dec 2004
Posts: 1,412
? about my electronic ticket with AA

AA sent me an itinerary for our spring trip. It has our record locator number on it but is an itinerary.

This is what it says..This is a American Airlines/American Eagle itinerary notification only and does not constitute ticketing.

I called a long time ago and asked where the the ticket is. They said this itinerary was the ticket and to bring it to the airport. Does this sound right?..If not, what to do?

Thanks as usual
loisco is offline  
Mar 10th, 2007, 04:11 PM
  #2  
J62
 
Join Date: Mar 2005
Posts: 9,951
Your ticket is stored electronically on the AA computers. You will not receive any paper ticket, nor do you need to bring anything to the airport except yourself and a photo id.

You have 3 choices for checkin
1. at home, at AA.com.
2,3. At the airport, either at a self-service kiosk or at the checkin desk (or curbside). They - the person or the kiosk, can retrieve your reservation and verify your ticket on the computers with your name, record locator number, or AAFF #. If you've not printed out a boarding pass at home, the kiosk or the agent will print one out for you.

I usually checkin at home, print out my boarding pass at home, and proceed directly to security. The first time I ever come face to face with an AA employee is when I hand them my boarding pass as I get on the plane.
J62 is offline  
Mar 10th, 2007, 04:20 PM
  #3  
 
Join Date: Jan 2007
Posts: 409
Hi loisco- you should have received an e-ticket confirmation, not just an itinerary. I would suggest re-reading the email they sent you (maybe the info you need is already there in the text). There should be an e-ticket number there to prove that the e-ticket was issued. The ticket number should look something like this:

001-1234567890

The 001- is the "airline number" all of AA ticket numbers begin with 001. there should be 10 digits after the 001. If you do not see that anywhere on the materials that you have received from AA thus far, I recommend calling them, give them your 6 letter reservation code and tell them you need to get an email receipt (similar to what they have already sent) but WITH the ticket number included.
freeman0819 is offline  
Mar 10th, 2007, 04:32 PM
  #4  
J62
 
Join Date: Mar 2005
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Good input from freeman. You can also do this online by logging in to your account and retrieving your reservation with the record locator #. This assumes, of course, that you have an AA FF# and online account. If you don't, it's easy to setup on the website.
J62 is offline  
Mar 10th, 2007, 04:50 PM
  #5  
 
Join Date: Jan 2003
Posts: 15,199
I would definitely call AA to make sure that the reservation got ticketed and to get a receipt.

United sends out a "Travel Itinerary" e-mail for an un-ticketed reservations. Sounds like the e-mail that you got from AA is like that. The send out an "E-ticket Receipt and Travel Itinerary" e-mail when the reservation is made and ticketed at the same time.
mrwunrfl is offline  
Mar 10th, 2007, 04:53 PM
  #6  
 
Join Date: Jan 2003
Posts: 15,199
That should say:
They (United) send out an "E-ticket Receipt and Travel Itinerary" e-mail when the reservation is made and ticketed at the same time.
mrwunrfl is offline  
Mar 12th, 2007, 11:52 AM
  #7  
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Thanks so much.I just called them...
loisco is offline  
Mar 12th, 2007, 11:55 AM
  #8  
 
Join Date: Jan 2003
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Since your last reply is calm, I assume that your res was ticketed.
mrwunrfl is offline  
Mar 12th, 2007, 06:01 PM
  #9  
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Join Date: Dec 2004
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I am never calm, lol. The lady on the phone is resending and told me I can put in my record locator to get the same thing she will send...hmm. we shall see.
loisco is offline  
Mar 12th, 2007, 07:49 PM
  #10  
 
Join Date: Jan 2003
Posts: 12,885
To be honest with you (and totally respectful at the same time)...

if I had to worry so much every time I traveled, I would just give it up.

There is a page on www.aa.com to look up your reservation. All you need is the record locator and your name and once you pull it up it will stay under "My Reservations".

Stop worring and enjoy the fact that you are able to travel. As per the famous Bob Marley - "Everything is going to be alright"
AAFrequentFlyer is offline  
Mar 15th, 2007, 07:45 AM
  #11  
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Actually I wasn't worried till someone said I needed a ticket number, lol...thanks for the advice. I will try and take it...and thanks for all the help.

loisco is offline  
Mar 15th, 2007, 02:41 PM
  #12  
 
Join Date: Jan 2003
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It wass a good question to ask, if you actually had a ticket, considering that you got an "itinerary notification only".
mrwunrfl is offline  
Mar 18th, 2007, 11:38 PM
  #13  
 
Join Date: Apr 2005
Posts: 5,215
AAFrequentFlyer - sure don't ask questions, pack, go to the airport and now find out you have only an expired reservation, no actual ticket. Then start singing "Everything is going to be alright"
regards - tom
cary999 is offline  

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