Expedia Changed our DC Hotel
#1
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Expedia Changed our DC Hotel
Several weeks ago, we booked Capitol Hill Suites for August 4-7 through Expedia for a great rate of $67.00 per night. Got a call today from Expedia telling us Capitol HIll Suites could not accomodate us and that we would be relocated to the Homewood Suites at 1475 Mass. Avenue, at the same rate. However, I had specifically chosen the Capitol Hill Suites for its location -- good neighborhood near Library of Congress, the Capitol and a metro station.- as well as the great rate. Do you have any opinion on this Homewood Suites? Any suggestions and or comments are appreciated.
#3
Just be glad they let you know before you got to DC. Otherwise the Capitol Hill Suites would have 'walked you' and you might have ended up in a worse location.
Your options are basically 1) take the Homewood Suites, or 2) get a refund and start over again looking for a place to stay. I'd personally take the HS . . .
Your options are basically 1) take the Homewood Suites, or 2) get a refund and start over again looking for a place to stay. I'd personally take the HS . . .
#4
Join Date: Jun 2008
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Homewood is fine you got a great deal would keep it but
cancel re-book elswhere is always your option
Expedia is at fault though for breach of contract
If you locked in with a CC you are due restitution
for your inconvenience since they flubbed your booking.
Talk to a supervisor.
cancel re-book elswhere is always your option
Expedia is at fault though for breach of contract
If you locked in with a CC you are due restitution
for your inconvenience since they flubbed your booking.
Talk to a supervisor.
#5
Join Date: Jun 2008
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There is still availabilty at Capitol Suites for your dates
on Otel.com Priceline.com Betterbidding.com
Odds are someone is jerking your chain at Expedia because
you got such a great price they are bumping you
for someone will to pay lots more unfair but typical
for Expedia...
on Otel.com Priceline.com Betterbidding.com
Odds are someone is jerking your chain at Expedia because
you got such a great price they are bumping you
for someone will to pay lots more unfair but typical
for Expedia...
#6
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I will not use expedia anymore. They have screwed me over twice on airlines when changes have been made. Once on Delta and once on United. The carrier has asked me for my reciept instead of a boarding pass, they said they can't see that it has been paid for. This has happened on flights that were originally book on one carrier and then changed to another because of a major schedule change. I find it is much easier to book with who you are dealing with and forget the middleman. It is usually the exact same price anyway.
#7
I'd be irritated if Expedia did that to me but I probably wouldn't go to war about it unless my purpose in being in DC was located on that part of Capitol Hill.
That's a great rate for the Homewood too and I agree with MikeT about its location. Rack rates (I know, no one pays that) are 3-4 times $67. There are lots of good restaurants and a Wholefoods up 14h St and over to DuPont Circle. I stay frequently at a hotel around the corner from the HW on 16th.
That's a great rate for the Homewood too and I agree with MikeT about its location. Rack rates (I know, no one pays that) are 3-4 times $67. There are lots of good restaurants and a Wholefoods up 14h St and over to DuPont Circle. I stay frequently at a hotel around the corner from the HW on 16th.
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Mike W
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Apr 24th, 2002 08:32 AM