Dutch Court Rules KLM Misled Customers
The Dutch court ruled that multiple statements made by KLM about its sustainability practices were “misleading, and a prohibited commercial practice.”
The Dutch court ruled that multiple statements made by KLM about its sustainability practices were “misleading, and a prohibited commercial practice.”
If you like to imbibe while you fly, this is the airline you should try.
Imagine arriving to the airport coming home from your dream vacation. Suddenly, a combination of factors causes your flight to be cancelled or stranded far from home. With long lines for customer service or language barriers in the way, you send a message to the airline on Twitter or Facebook – just to go unanswered.