What are the differences in the various Hyatts?
#3
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Joined: Mar 2006
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Well, actually they are all located in many different cities. For example, there are two Hyatt Regencys, a "regular" Hyatt, and a Grand Hyatt in San Francisco. Seattle has a Grand Hyatt and a Hyatt Regency. San Diego also has both Regencys and a Grand. I'm just wondering what the differences are. Why are some hotels designated Recencys, and others Grands or Parks...
#4
Joined: Oct 2003
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I think the idea is that the Grand Hyatts are somewhat more upscale - but don;t know if it really works that way - since I don;t think I've ever stayed in a just plain Hyatt. I think you need to look into each one - age, amenities etc.
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#8

Joined: Jun 2004
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If you find each of the 3 in the same city, all will have different price points, following along rkkwan's lines: Park the most expensive, Grand, then Regency.
Parks are designed for the upper upper upper end individual traveler, like a Four Seasons or Ritz. Generally they are small, under 200 rooms, have little meeting space, more luxurious rooms with special amenities in rooms and restaurants. Service level is higher with ratio of staff to guest higher...more employees per guest room.
Grands are a level below Park, but generally a level above a Regency. They were designed to be in gateway cities...NYC, San Francisco, Miami, Atlanta, Seattle etc, but it's spread somewhat from that, where now both Denver and Kauai have Grands. They are larger than Parks, but the size can vary drastically from one Grand to another where Tampa and Buckhead are quite small, and Washington and NY are Big Box hotels. They have special amenities, upscale finish-out, all will have a concierge level, multiple restaurants and newer ones will also have spas. They are harder to define within the US than outside, where on the international level, Grands are phenomenal hotels in every sense of the word.
Regencys are Hyatt's basic product line and can be any size. In the past two years there has been a thrust to standardize the product with a 10 page list of items you must do, from guest rooms to F&B menus, to bring all Hyatts up to the same level. Each hotel must have certain features to be part of the product line...they all must have Grand Beds, all now must have Ipod dock stations for alarm clocks, all must have personal wake up calls...just as examples. No more automated calls. If you want you can have Christie Brinkley wake you up...or the recorded voice of one of your kids...or just the hotel operator.
The resorts are a combination of a Grand and a Park. At one time there were hotels that were just Hyatt (no Regency), but I think those have all been sold by now...at least I can't think of any that still exist.
There's been some discussion of adding yet another level to accommodate boutique hotels. Currently there's only one of them that I know of in the Hyatt family, the Victor Hotel in Miami, which is unlike any other Hyatt anywhere.
Needless to say, I got a little help on some of these specifics from my "inside source", (thank you sweetie.)
There was more to it than I could have listed from the top of my head.
#10
Joined: Sep 2004
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Very interesting as I always thought the Regency Hyatts were more upscale than the Grand Hyatts but I have only stayed at the Grand Hyatts. Never assume, lol! Thanks for the info OO and to you nevermind for asking this question.
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Charles (France)
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Jun 2nd, 2002 03:21 PM



