Help with account password

Oct 20th, 2007, 07:14 AM
Posts: n/a
Help with account password

I am unable to log in (not accepting my password) and my email address has changed since my original registration, so I can't reset and retrieve my password that way.

I emailed [email protected] for help, but haven't received a response. I created this new acct to post this question, but would like to get my old one back. Any suggestions?
Oct 20th, 2007, 08:49 AM
Join Date: Feb 2004
Posts: 22,802
Perhaps the editors can help.

[email protected]

P_M is offline  
Oct 20th, 2007, 08:57 AM
Join Date: Mar 2003
Posts: 2,553
Keep in mind that the editors generally are not on the forums over the weekend.
ggreen is offline  
Oct 20th, 2007, 09:16 AM
Join Date: Oct 2007
Posts: 65
I had problems with my account recently also. The problems seem to start the same time the new website layout was initiated. I did get a response within a day from "registration" but today I had problems signing on again and have not yet heard back with a re-set password. I finally just set up a new account.
KarenInFla is offline  
Oct 20th, 2007, 10:24 AM
Join Date: Oct 2007
Posts: 83
I also had this problem this morning and I added a letter to my old screen name....
mitchdesja is offline  
Oct 20th, 2007, 11:20 AM
Join Date: Mar 2003
Posts: 2,553
I would definitely email the editors. And start a post on the Lounge for Katie_H - she's the Community Editor, responsible for the forums. I've noticed she posts there when there are search bugs, etc.

When the website redesign launched, I got an email from Fodors saying my password had been changed. I emailed Katie, and it turns out it was a glitch in the system (I can still use my original password).
ggreen is offline  
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