Help with account password
#1
Guest
Posts: n/a
Help with account password
I am unable to log in (not accepting my password) and my email address has changed since my original registration, so I can't reset and retrieve my password that way.
I emailed [email protected] for help, but haven't received a response. I created this new acct to post this question, but would like to get my old one back. Any suggestions?
I emailed [email protected] for help, but haven't received a response. I created this new acct to post this question, but would like to get my old one back. Any suggestions?
#2


Joined: Feb 2004
Posts: 26,151
Likes: 0
#4
Joined: Oct 2007
Posts: 65
Likes: 0
I had problems with my account recently also. The problems seem to start the same time the new website layout was initiated. I did get a response within a day from "registration" but today I had problems signing on again and have not yet heard back with a re-set password. I finally just set up a new account.
#6
Joined: Mar 2003
Posts: 2,552
Likes: 0
I would definitely email the editors. And start a post on the Lounge for Katie_H - she's the Community Editor, responsible for the forums. I've noticed she posts there when there are search bugs, etc.
When the website redesign launched, I got an email from Fodors saying my password had been changed. I emailed Katie, and it turns out it was a glitch in the system (I can still use my original password).
When the website redesign launched, I got an email from Fodors saying my password had been changed. I emailed Katie, and it turns out it was a glitch in the system (I can still use my original password).



