Virgin Atlantic is a nightmare
#1
Original Poster
Joined: Feb 2006
Posts: 145
Likes: 0
Virgin Atlantic is a nightmare
I booked a trip several weeks ago but I cannot get a seat until 24 hours before because they only let a limited number of seats be booked beforehand. I will never ever fly them again. I am not on the flight and they are already aggravating me
#2
Joined: Feb 2003
Posts: 946
Likes: 0
My experience is that except for the discount airlines that assign seats on a first-come first-served basis day of flight, most, if not all, airlines only allow a certain number of seats to be chosen beforehand, not just Virgin Atlantic.
I have been able to get my first preference of a window seat at check-in, so don't assume that you will be stuck with a middle seat or something else undesirable. There's a good chance you will be able to get a good seat 24 hours ahead of time.
I have been able to get my first preference of a window seat at check-in, so don't assume that you will be stuck with a middle seat or something else undesirable. There's a good chance you will be able to get a good seat 24 hours ahead of time.
#3
Joined: Oct 2003
Posts: 57,886
Likes: 0
In that case you won;t be flying much - since every airline does this. they set aside a bunch of their most favorable seats so they can give them to the most frequent flyers when they turn up. If they don;t turn up then everyone gets a shot at them.
To have your best choice try to pick a seat exactly 24 hours before the flight takes off. If you can't get what you want that way get to the airport early - for the best choice of last-released seats.
To have your best choice try to pick a seat exactly 24 hours before the flight takes off. If you can't get what you want that way get to the airport early - for the best choice of last-released seats.
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#8



Joined: Oct 2005
Posts: 75,049
Likes: 50
"<i>booked a trip several weeks ago but I cannot get a seat until 24 hours before because they only let a limited number of seats be booked beforehand. I will never ever fly them again. I am not on the flight and they are already aggravating me</i>"
Just try flying British Airways!!
Your rant/complaint does sound like a hissy fit. When I read your headline I assumed it was because of a delayed or canceled flight or lost luggage or something that matters.
MANY (not all but LOTS) of airlines do this - some have done it for years.
Just try flying British Airways!!
Your rant/complaint does sound like a hissy fit. When I read your headline I assumed it was because of a delayed or canceled flight or lost luggage or something that matters.
MANY (not all but LOTS) of airlines do this - some have done it for years.
#9
Joined: Feb 2003
Posts: 946
Likes: 0
I have been running into this for years. It's really not as bad as you think. As I said, you will probably still be able to get a good seat. Maybe this article will help. Scroll down to "10 Ways to get a Better Seat."
http://www.independenttraveler.com/r...=17&category=1
http://www.independenttraveler.com/r...=17&category=1
#12



Joined: Jul 2006
Posts: 30,762
Likes: 4
I've been flying cheepo lines and full service flights a lot recently and the service levels of full service companies is frankly pathetic. I just had to check into Swiss Air and took far longer than using Jet2.com, the seat selection was on the day I booked with Jet2 or within 23 hours of Swiss air. It just goes on and on, when will the big/expensive carriers catch up with the cheepo companies?
#13
Joined: Sep 2008
Posts: 2,911
Likes: 0
Not so with Delta. I can select or change my seat weeks ahead.
I suspect that Virgin may be doing this because they don't know what equipment they are flying until the day before the flight. Configurations on the various Airbus and Boeing planes are different.
I suspect that Virgin may be doing this because they don't know what equipment they are flying until the day before the flight. Configurations on the various Airbus and Boeing planes are different.
#14
Joined: Jan 2009
Posts: 1,239
Likes: 0
We flew Virgin Atlantic last November, never had a problem with the 24 hour booking window and got the seats online that we wanted.
They are one of the better, if not best airlines flying across the Atlantic. I've always found them to be reliable with decent food and good service. No I don't work for them or know anyone who does!
They are one of the better, if not best airlines flying across the Atlantic. I've always found them to be reliable with decent food and good service. No I don't work for them or know anyone who does!
#17
Joined: Jun 2008
Posts: 12,268
Likes: 0
airlinequality.com Virgin Air
they are fine from past experience at least you are not paying
those ginormous fake "fuel surcharges" BA.com charges big rip
Lots of airlines do this unless you have FF status with them
and sometimes even then unless you pay extra just relax odds
are overwhelming you will get a great seat FFs get preference
seatexpert.com seatguru.com go for an exit best
if you are in coach.
they are fine from past experience at least you are not paying
those ginormous fake "fuel surcharges" BA.com charges big rip
Lots of airlines do this unless you have FF status with them
and sometimes even then unless you pay extra just relax odds
are overwhelming you will get a great seat FFs get preference
seatexpert.com seatguru.com go for an exit best
if you are in coach.
#19
Joined: Feb 2005
Posts: 92
Likes: 0
Virgin hold many seats back until they are released 24 hours prior—watch the clock and hop on to the seat allocation for your flight and you'll have lots of choice. If you're not sure which seats to choose—try V Flyer's seat mapping (and guide to all things Virgin). I fly Virgin routinely and have seldom had trouble getting my seat of choice—if they're all booked, I get to the airport early and ask again. Depending on load and flight origin (which affects which aircraft) you should be able to score a window.
relax and enjoy the flight (don't fall asleep when the ice cream comes around!).
—amelie—Virgin codeshare with Continental...so same conundrum there.
relax and enjoy the flight (don't fall asleep when the ice cream comes around!).
—amelie—Virgin codeshare with Continental...so same conundrum there.
#20
Joined: May 2008
Posts: 10,556
Likes: 0
Reading all the responses, I think it is grossly incorrect to label Virgin Atlantic a "nightmare".
Their seat assignment practice seems to be fairly common, and many posters like the airline in general. Maybe the OP should ask for the thread to be pulled.
Their seat assignment practice seems to be fairly common, and many posters like the airline in general. Maybe the OP should ask for the thread to be pulled.

