Please help with theatre tickets

Old Jan 30th, 2003, 12:34 PM
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Please help with theatre tickets

I want to book tickets directly with the theatre for Chicago and Mamma Mia. I got the phone numbers off a web site someone suggested but for Mamma Mia - it's not the ticket office - it's ticketmaster and for Chicago - I actually got the theatre but they will only take cash. I know I keep reading that other people have bought directly from the theatre from the US - what am I missing?????
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Old Jan 30th, 2003, 01:03 PM
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I do this all the time and can't imagine what the problem is. I've never heard of a theatre box office taking cash only except for an occassional resale ticket at the door.
Mama Mia: Prince Edward Theatre: 020-7447-5400
Chicago: Adelphi: 020-7344-0055

As you probably know, from the States first dial 011 -- 44, and then drop the first 0.
Patrick is offline  
Old Jan 30th, 2003, 01:03 PM
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I've just never heard of cash only at a theatre boxoffice.

Generally, it's just calling the box office directly, and providing your credit card number. This avoids agency commissions. You can get box office telephone numbers from the website, and seating charts from any of several websites. Two are
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Old Jan 30th, 2003, 04:58 PM
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Over the years I have contacted at least 11 different London theatres directly from home and booked with a credit card. Never any problem. The only explanation I can think of - and it is a stretch - Are you calling during London's business day? Perhaps you are calling when the box office is closed and are reaching a servoce.

As Peter says - the only time theatres demand cash is for returns - and sometimes even then they will accept cards if they take pity on you. (The original purchaser does not get their money back unless the tix are re-sold and that transaction is made easier by the Cash only rule)
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Old Jan 30th, 2003, 05:08 PM
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For Mamma Mia, you will have to telephone the Prince Edward Theatre during office hours to avoid being transferred to Ticetmaster.

For Chicago - I'm not certain, but I believe I read somewhere that you can only avoid paying a booking charge if you buy the tickets in person at the box office.

FYI here are a couple of links you may find useful: - very informative site, particularly with regard to which are the good seats. - good discounts available for lastminute show tickets.
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Old Jan 30th, 2003, 05:52 PM
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I just bought "Chicago" tickets (w/credit card and NO booking fees) on the officiallondontheatre website. This was through the Mayor's special (see right-hand side of page on the website).

Today, I managed to finally get through to the Prince Edward Theatre and bought 3 tickets to "Mama Mia" for Mar 18 . . . booking fee only £1.

If the theatre is closed or busy, the call does roll over to Ticketmaster.

According to the theatre chart on TheatreMonkey, we have excellent seats . . . Stalls, Row K, seats 15-16-17. We'll pick the tickets up at the box office.

So far, we have bought tickets to "My Fair Lady" and "Chicago" though the Mayor's special . . . hang in there and keep checking back.

Good luck,
Sandy ([email protected])
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