phone number format for Trenitalia

Old Jun 16th, 2017, 05:53 PM
  #1  
Original Poster
 
Join Date: Mar 2017
Posts: 13
Likes: 0
Received 0 Likes on 0 Posts
phone number format for Trenitalia

I am trying to buy tickets on trenitalia. FINALLY got it all figured out and have my three segments of the trip picked out. when trying to buy them they give me 9 minutes to pick seats on three legs and get all my info entered. I have done it so much now that I can do it in my sleep! But it keeps kicking out my contact phone number because it is in the WRONG format!!!!!!
I am in the USA so country code is +1
I have tried +1 (xxx) xxx-xxxx no won't fit
I have tried +1(xxx)xxx-xxxx fits, but still wrong
Tried +1 xxx-xxx-xxxx no
Does anyone know this for sure? I am tired of guessing based on internet searches.
thanks. tired and frustrated
drenn007 is offline  
Old Jun 16th, 2017, 06:26 PM
  #2  
 
Join Date: Nov 2004
Posts: 7,160
Likes: 0
Received 0 Likes on 0 Posts
I just did this with no problem. (Pleasant surprise!) I don't remember exactly but I suspect I entered my phone number with no parentheses and no dashes. And probably no spaces. European phone numbers do not include dashes or parentheses.
Mimar is offline  
Old Jun 16th, 2017, 07:16 PM
  #3  
 
Join Date: Jan 2003
Posts: 49,000
Likes: 0
Received 0 Likes on 0 Posts
If you're IN the USA, you don't use +1. That's for calling TO the USA.

First dial 011, the U.S. exit code.
Then dial 39, the country code for Italy.
Next dial the area code (2–4 digits).
Finally dial the phone number (5–8 digits).
StCirq is offline  
Old Jun 16th, 2017, 09:03 PM
  #4  
 
Join Date: Mar 2008
Posts: 1,480
Likes: 0
Received 0 Likes on 0 Posts
Note also that Italy does not drop the initial 0 in the area code unlike all other European countries.
nochblad is offline  
Old Jun 16th, 2017, 10:27 PM
  #5  
 
Join Date: Dec 2013
Posts: 231
Likes: 0
Received 0 Likes on 0 Posts
(My first response didn't post?)
If i understand this correctly and you are just trying to enter your phone number into an online form (others' comments talk about calling but i think that is not what you meant), then just type in +1 and your ten digit number (including area code) all together, no spaces, brackets nor hyphens: +1xxxxxxxxxx
vinoroma is offline  
Old Jun 17th, 2017, 11:46 AM
  #6  
 
Join Date: Oct 2013
Posts: 7,249
Likes: 0
Received 0 Likes on 0 Posts
St. Cirq is under the mistaken impression that you're trying to call Trenitalia. You do need the +1 when entering a US phone number on an Italian form. No parentheses or dashes.

The dropping of the 0 in the city code is true, but irrelevant in your case.
bvlenci is offline  
Old Jun 18th, 2017, 05:08 AM
  #7  
 
Join Date: Jan 2003
Posts: 34,028
Likes: 0
Received 0 Likes on 0 Posts
You do have to enter the plus one because the whole point is if Trenitalia wanted to call you.
Christina is offline  
Old Jun 18th, 2017, 05:30 AM
  #8  
 
Join Date: Jan 2003
Posts: 10,312
Likes: 0
Received 0 Likes on 0 Posts
Try 001xxxxxxxxxx without the dashes
jamikins is offline  
Old Jun 18th, 2017, 07:13 AM
  #9  
 
Join Date: Apr 2007
Posts: 2,992
Likes: 0
Received 0 Likes on 0 Posts
I have run into this before with on line purchases in other EU countries. Sometimes, when asked for a contact phone number the software is written to accept only the standard local format. This would probably be a 10 digit number starting with ¨0¨. It is possible that no other format will be accepted. Very often error messages are poorly written and almost impossible to understand.

If you continue to encounter problems, use your hotel phone number without the ¨+¨ and without the country code.
Sarastro is offline  
Old Jun 18th, 2017, 01:03 PM
  #10  
Original Poster
 
Join Date: Mar 2017
Posts: 13
Likes: 0
Received 0 Likes on 0 Posts
I finally got it with the 001 with my 10-digit number. Thanks for the help from everyone!
drenn007 is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
Iwan2go
Europe
4
May 11th, 2016 03:03 AM
BigBruce
Europe
5
Mar 17th, 2014 07:21 AM
i_am_kane
Europe
5
Apr 12th, 2012 01:20 PM
ekscrunchy
Europe
22
Nov 27th, 2007 09:40 PM
kello
Europe
5
Aug 29th, 2006 07:52 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Do Not Sell My Personal Information