Park Lane Sheraton in London - 5 Stars?

Old May 25th, 2003, 07:56 PM
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DMG
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Park Lane Sheraton in London - 5 Stars?

I got a good deal at the Park Lane Sheraton (50% off using Starwood points) but wonder after reading Fodors "Raves and Rants" if it is really a 5 star hotel. Any recent feedback would be appreciated.
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Old May 25th, 2003, 09:21 PM
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Yes- it is definitely 5 stars- the rooms are HUGE by European standards-

Ask for a room overlooking the back park- that way, there is no noise....

You are one block from Harrods and the tube. WE loved it!!!
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Old May 26th, 2003, 07:12 PM
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I realize it is an old hotel. Have the rooms benn renovated or at least refurbished?
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Old May 27th, 2003, 09:14 AM
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Hi:
I stayed there 6 nights in October 2002 using Starpoints.
It is a five star hotel however, I found the desk clerk to be a bit snide in his remarks when he found out I was using Starpoints for free nights and half price promotion for the rest of the stat. I left my Mother in the lobby and went to check the room we had been assigned. It was not nice at all. It was spacious but it faced a back alley and looked like the renovations had not been completed in this room. I went back down to the lobby and there was a different clerk at the desk. I told her I was unhappy with the room and then inquired if Starpoint customers were assigned "special" rooms. She was disappointed that we had been treated badly and gave us a lovely room facing the Park. It was light and spacious and the renovations had been completed. I would stay there again, however, I would definitely check the room before hand.
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Old May 27th, 2003, 11:05 AM
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Thank you AC. I'll be sure to check out the room first and will request a renovated room.
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Old May 27th, 2003, 11:45 AM
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You're welcome! Have a great time!

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