Orbitz Cancellation Policy?

Old Sep 6th, 2006 | 08:56 AM
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Orbitz Cancellation Policy?

I was told that there's a courtesy cancel within 24 h. Does this sound right? Orbitz refunds everything - 10.99 service fee?

I may have to rebook my flights.

Thanks.
111op is offline  
Old Sep 6th, 2006 | 09:07 AM
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You can talk to them at 1-888‑656‑4546 (press # # # # # to bypass the call tree.)
bluestar is offline  
Old Sep 6th, 2006 | 09:39 AM
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Simple Answer:

1. Call them

2. Go to their website, www.orbitz.com

Why on earth would you rely on ANY answer you received here. You couldn't use it toward any future dispute.


barbmike is offline  
Old Sep 6th, 2006 | 12:34 PM
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Well I called them before I posted on Fodor's. I was curious in hearing first-hand experiences, etc.

Anyway, I did use the courtesy cancel once myself about three years ago (?), but I cancelled the flights within an hour of booking them because I made a mistake.

I just cancelled these flights. I acutally had until 10:30 CST to cancel (even though I booked my flights around 4:30 EST yesterday).

I rebooked with a travel agent.
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Old Sep 6th, 2006 | 12:59 PM
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FYI for those who're interested. This is from my cancellation e-mail:

"Your airfare credit of $605.98 will appear on your credit card statement within 60 days. However, most credits do appear within 48-hours. The Orbitz service fee of $10.99 is non-refundable."
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