Help with buying Prem tix on SNCF
#1
Original Poster
Joined: Jul 2006
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Help with buying Prem tix on SNCF
Are there any of the SNCF experts out there? I've been trying to buy Prem's tickets through the SNCF website for weeks now going from Geneva to Marseille on December 29. Every time I do a search I get a message that says certain trajectories are not open to reservations yet. I've purchased Prem's lots of times through the site with no problem so cannot understand what the problem is.
When I enter the cities and dates, the 8:17 train comes up on the schedule but then when I try purchasing the tickets, it disappears and a train at 10:16 for 103.60€ comes up.
I started trying this 90 days before our departure date and have continually gotten this message daily. Does anyone know why? Or what the problem is with these dates? Thanks, I am starting to go nuts about this.
When I enter the cities and dates, the 8:17 train comes up on the schedule but then when I try purchasing the tickets, it disappears and a train at 10:16 for 103.60€ comes up.
I started trying this 90 days before our departure date and have continually gotten this message daily. Does anyone know why? Or what the problem is with these dates? Thanks, I am starting to go nuts about this.
#2
Joined: Feb 2005
Posts: 2,642
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I've just checked on the French version and unfortunately I had the same thing. This 8h17 train exists but IMO it might be already fully booked.
The rate I found is 51.80€ on the 10h16 train(TER not TGV).
If you're already in France, try to go to a SNCF agency, they'll tell you why.
Good luck and happy travel
coco
The rate I found is 51.80€ on the 10h16 train(TER not TGV).
If you're already in France, try to go to a SNCF agency, they'll tell you why.
Good luck and happy travel

coco
#4
Joined: Jul 2004
Posts: 326
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You said that you were able to purchase prem tickets in the past. Were they from Switzerland to France? I never found out whether one can get prem from France to another country or vice versa. This is an information I would like to acquire for future trips.
#6
Original Poster
Joined: Jul 2006
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Yes, you can get Prems in Switzerland by using the box at the bottom where it asks for country and then on the next page it asks for payment options and I always choose "Pay online in Euros" and then they mail the tickets to me, usually within 2 or 3 days.
Well, how bizarre that you can't buy tickets for the Christmas period until 2 weeks beforehand. Makes life difficult for planning.
Well, how bizarre that you can't buy tickets for the Christmas period until 2 weeks beforehand. Makes life difficult for planning.
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#8
Joined: Mar 2004
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And voyages-sncf.com is really having a problem since a few days for me now. I cannot check prices and timtables for some time. The problem may be due to the timetable change above poster said or maybe due to a general change in sncf tariff system. They were saying after this change, SNCF tickets will be e.g. harder to change even for changeable/refundable ticktes(like it costs €10 to modify dates or train and so on) that users are very unhappy about.
#10
Joined: Jan 2003
Posts: 74,699
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Hi B,
The 8:17 doesn't come up at www.voyages-sncf.com for any Sat in Dec except the 29th.
www.bahn.de only goes up to the 8th, but that train is listed there either.
It also doesn't appear on www.sbb.ch/en/index.htm
I think that it might be a glitch.
Try calling SNCF:
SNCF tickets by phone: If you want tickets mailed to your home in the USA you can do it by buying by telephone. Call the English speaking agent at 011 33 8 92 35 35 39 or 011 33 8 92 35 35 35 and buy the tickets. Ask the agent to mail them to you.
The 8:17 doesn't come up at www.voyages-sncf.com for any Sat in Dec except the 29th.
www.bahn.de only goes up to the 8th, but that train is listed there either.
It also doesn't appear on www.sbb.ch/en/index.htm
I think that it might be a glitch.
Try calling SNCF:
SNCF tickets by phone: If you want tickets mailed to your home in the USA you can do it by buying by telephone. Call the English speaking agent at 011 33 8 92 35 35 39 or 011 33 8 92 35 35 35 and buy the tickets. Ask the agent to mail them to you.
#11
Joined: Feb 2003
Posts: 3,916
Likes: 0
beaupeep,
I don't think you will have to literally wait until after 10 December to book online. I think the new timetables will be loaded sometime in November. Unless you decide to call SNCF, I suggest that you check online once or twice a week until you succeed in being allowed to complete the booking process.
I don't think you will have to literally wait until after 10 December to book online. I think the new timetables will be loaded sometime in November. Unless you decide to call SNCF, I suggest that you check online once or twice a week until you succeed in being allowed to complete the booking process.
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