Cancellation question
#1
Original Poster
Joined: Mar 2005
Posts: 3,373
Likes: 0
Cancellation question
I know this is probably REALLY basic but... does this mean that if I cancel up to the final 3 days before I arrive at the hotel I will not pay any cancellation fee? I keep reading it and am not 100% sure. I have copied and pasted directly from a hotel's booking form.
"NO SHOW : the first night, without extras
2 3 day(s) before check-in : the first night, without extras
Sorry to be so dense.
Schnauzer
"NO SHOW : the first night, without extras
2 3 day(s) before check-in : the first night, without extras
Sorry to be so dense.
Schnauzer
#2
Joined: Oct 2007
Posts: 16,460
Likes: 4
It's not entirely clear is it Schnauzer?
I think I'd email the property & ask for clarification.
It seems that you lose one night if you cancel within 3 days or don't show, but I wouldn't necessarily bank on cancellation before day 3 being free, even if it's not mentioned.
I think I'd email the property & ask for clarification.
It seems that you lose one night if you cancel within 3 days or don't show, but I wouldn't necessarily bank on cancellation before day 3 being free, even if it's not mentioned.
#3




Joined: Sep 2010
Posts: 44,550
Likes: 3
In the "explanation" provided above I do not see any difference between "no show" and 2 3 days before since both come with the same penalties: the first night without extras...kinda hard to charge somebody with any "extras" if they weren't even THERE.
I'd e-mail and ask for clarification and I would save the e-mail response, too.
I'd e-mail and ask for clarification and I would save the e-mail response, too.
#4
Original Poster
Joined: Mar 2005
Posts: 3,373
Likes: 0
I did email and got exactly the same response. even though I did ask the question above. The same cancellation policy appears to be a generic one for heaps of hotels. grrr.
Glad it is not only me that doesn't understand it.
thanks though,
schnauzer
Glad it is not only me that doesn't understand it.
thanks though,
schnauzer
#5
Joined: Feb 2013
Posts: 63
Likes: 0
The rule in most hotel in France is that there is no charge if room is cancelled sufficient in advance. In this case I would say that if you cancel at least 4 days in advance, no charge will be made.
Hotel with tougher restriction makes it very very clear...
So I wouldnt worry too much. but you can always clarify with the hotel. Is it a chain or a privately owned hotel ? That usually makes the difference
Hotel with tougher restriction makes it very very clear...
So I wouldnt worry too much. but you can always clarify with the hotel. Is it a chain or a privately owned hotel ? That usually makes the difference
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Joined: Feb 2013
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#11



Joined: Oct 2005
Posts: 74,970
Likes: 50
It appears there is some sort of communication/translation issue. They may be using a generic translation program. It really could mean that canceling before 3 days - no penalty. 2 to 3 days - one night penalty. And day of - the full booking amount. Or something else??
If it was me - I'd ask for their policy <i>in French</u>. Then you can translate it yourself or ask here for help and not have to guess.
If it was me - I'd ask for their policy <i>in French</u>. Then you can translate it yourself or ask here for help and not have to guess.
#13

Joined: Jan 2003
Posts: 35,148
Likes: 0
That seems pretty typical and if that is all that is mentioned, I would assume that if you cancel before the 3 days, there is no charge. Some hotels do charge one night's rate if you cancel within the 3 day period, same as same day, I don't find that so unbelievable.
#14

Joined: Jun 2003
Posts: 24,032
Likes: 6
I generally use Accor hotels, which allow cancellation right up to 6 or 7pm on the day of arrival with no penalty. I would be completely stressed out very often if I had to worry about whether or not I would really arrive in a hotel 3 days in advance.




