PR Service Charge
#1
Original Poster
Joined: Feb 2003
Posts: 23
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PR Service Charge
We are staying at the Wyndham El San Juan in October. The hotel charges an 11% service charge. In the frommers guide I have, it says not to tip at a hotel if they are applying this charge. Any thoughts?
#3
Joined: Jan 2003
Posts: 2,711
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I was there in January....as I recall, it is a "Resort Fee".Though I did not book a package,I did see a couple having a "discussion" with the desk clerk about their package deal which did not include the 11% fee.Usually a resot fee is not included and payable upon check out.Check with Liberty,however since it is their package.Good Luck!
#7
Original Poster
Joined: Feb 2003
Posts: 23
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They are seperate. The tax rate in PR is lower for hotels that do not have a casino, Like 9% I believe. This service charge of 11% is on top of that. 22% when I check out.
Other hotels I saw do not have this "service charge".
Other hotels I saw do not have this "service charge".
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#8

Joined: Feb 2003
Posts: 35,488
Likes: 3
It's not a matter of whether the resort has a casino. The extra 11% is called a resort fee and applies to properties that qualify as "resorts" rather than "hotels." For example, the El San Juan has a casino and is called the Wyndham El San Juan Resort. It does have the extra 11% charge. The Ritz Carlton, on the other hand, also has a casino but is a hotel, not a resort, so the 11% resort fee does not apply.
What interests me is the posts that say that you don't have to tip wne a resort fee is added. I never realized this and am not sure how to apply it - does it mean I don't tip the bellman, doorman, maid, food at the pool??
What interests me is the posts that say that you don't have to tip wne a resort fee is added. I never realized this and am not sure how to apply it - does it mean I don't tip the bellman, doorman, maid, food at the pool??
#9
Joined: Jan 2003
Posts: 2,711
Likes: 0
A resort fee is imposed by the hotel..its is optional at their discretion, not a government tax.When there, I tipped the bellman and tipped as I normally would at the restaurants and bars.Resort fees are by nature vague but usually include use of the pool chairs,lounges,etc, use of towels,daily newspaper, high speed inernet, low speed internet,ot and cold running water,housekeeping gratuity,and on and on.And it varies from resort to resort.
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alya
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May 8th, 2007 07:38 PM



