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Cathay Pacific- Name on airline ticket is wrong

Cathay Pacific- Name on airline ticket is wrong

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Old Jun 21st, 2005 | 01:30 PM
  #21  
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How long does it normally take to reissue a ticket because of a name correction?

I went back to the Travel Agent and talked to them. They finally agreed to do the name change for a $25 Travel Agent fee. They gave me a receipt (says ticket reissue or revised on it) They said they are not sure how long it'll take but it'll take longer than a normal ticket would. They said they'd have to wait for a waiver from Cathay Pacific. What does this mean? Anyone know how long it should take? It's been 4 business days already. I will call the travel agency on Friday to see what's up. Just wondering if anyone can explain to me how reissuing the ticket works. She says it's the same flight and everything. The only thing that's being changed is the name.
catnap2005 is offline  
Old Jun 21st, 2005 | 01:59 PM
  #22  
 
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It depends on what they are actually doing. A reissue can be done instantly, but I'm guessing your agent is doing something along the lines of cancelling your original ticket and buying a new one for you as that may be less expensive than a straight reissue. I'd call them and ask them exactly when you might expect to receive your new and corrected ticket. What you could do in the meantime is try calling Cathay Pacific to check your ticket yourself...is it still in the system, is the name correct? Or has it been cancelled with a new ticket in the works? Won't make much difference in the end result but you might know what was going on with your ticket.
KimJapan is offline  
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