Delta and Exorbitant Fees

Old Aug 10th, 2002, 08:28 AM
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Magda is correct. I get tired of reading these elongated forums about people blaming others for their own stupid mistakes. Airlines do not change names on tickets. This in NOT new and it is NOT a restriction in the true sense of the word. It you want to do this sort of thing, then buy full fare economy. Then you can get a refund and a re-issue. I really feel sorry for those airline agents who have to deal with endless calls such as this. At one time, although not allowed by the airlines, you could use some else's ticket for domestic travel assuming it was the same sex AND you did not get asked for ID by airline personnel.
Old Aug 10th, 2002, 11:37 AM
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When I worked for an airline it was always the people like this guy who screamed the loudest -- it's like, "You broke the rules, and you got burned. If you want a ticket with no rules, I'll be glad to sell you a fully changeable and fully refundable ticket, but it will cost you more. You can't have it both ways."

Actually I take that back -- the people who screamed the loudest were the traval agents who screwed up their client's reservation and then called me to "fix it." They knew they were going to lose his or her business because of their error and then took it out on me when I couldn't clean up the mess they made. It's not my fault you booked them to Portland, Maine instead of Portland, Oregon. It's not my fault you booked it for July instead of June.

It's time to take responsibility for your actions, "Azileretsis." You screwed up and now you are paying for it. It's not Delta's fault, and they're not doing anything unusual. I'd like to see you find an airline that will let you change names on a ticket you've already purchased.

Suck it up and move on with your life.
Old Aug 14th, 2002, 12:47 PM
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Rich, please keep in mind we travel agents may screw things up from time to time but we sell 75 percent of the airline tickets sold to the public even with internet bookings we are still selling approx 65 percent of the airline tickets. Also this guy says he is a frequent travler well it is evident he is not I have been a travel agent for 18 years and it plainly says on the ticket not transferable if he can read and electronic tickets have really only been around for 2 or 3 years. Maybe next time he will use a travel agent and we can travel agents can call our good freind Rich and tell him we skrewed up but we really know that azileretsis did.
Old Aug 14th, 2002, 01:39 PM
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I didn't say that travel agents screw things up all the time, and I didn't say that people shouldn't use travel agents. I didn't say anything about the frequency of travel agent errors because I have no information on that. What I said was that in my experience the meanest people were travel agents who had screwed something up and got mad when the airline couldn't fix it. I also spoke to plenty of perfectly nice travel agents. It was just the case that when they got mad, they got REALLY mad.

Besides, I haven't worked for an airline for years now, so I really couldn't care less what travel agents are doing anyway.
Old Aug 14th, 2002, 03:20 PM
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A FREQUENT flyer would know the rules and what they mean. If you are going to take the responsibility to book yourself than take the responsibility to read the rules and regulations.

Tickets are non transferable PERIOD.
Old Aug 14th, 2002, 03:40 PM
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Thanks for the timely info!!!
Old Aug 14th, 2002, 10:14 PM
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To, What the hell,

Sorry for putting in my two cents. Didn't mean to offend you.

Did it take you all day to come up with your insightful post?

By the way are you related to the original poster? You seem so similiar.
Old Aug 15th, 2002, 08:23 AM
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The OP is one of those people who will blame everyone else but themselves and someone NO ONE can ever please.
Old Aug 17th, 2002, 12:54 PM
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When you see the words 'non-transferable' or 'non-changeable' that means just that, duh! It is printed on every flight coupon, website (under restrictions and penalties). It is your responsibility to read the terms and conditions before you click 'submit' when you buy any airline ticket on any website. Besides, your ticket is good for one year, so don't sweat it.
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