azileretsis

Good point airlines stink.<BR><BR>These rules are created for Delta to get basically your money for free.<BR><BR>It's ridiculous how much they charge you for changing a name if all they are doing is changing an entry in a database.<BR><BR>I wholeheartly agree.<BR>

Ken Longo

There really is something wacky about this complaint<BR>because Delta's reservation site spells it all out.<BR><BR>After you enter your cities and dates of travel, the<BR>Delta res system returns a series of options showing<BR>the price for different departure and return times.<BR>Underneath each option -- before you make a selection --<BR>is the line "The following fare fules apply".<BR><BR>Click there and all of the restrictions are fully spelled<BR>out, including restrictions, penalties, etc.<BR>

ken Longo

Sorry, the line should read 'The following fare rules apply'.<BR>Just a slip of the fingers, but I think you get the message.<BR>

azileretsis

That is what I'm trying to say, when I looked at the rules.<BR><BR>It stated there was no restrictions on this ticket. There was that sentence and blank space.<BR><BR>Anyways, it's somewhere on Delta's site, not when you order the tickets and not when you get your confirmation. <BR><BR>Delta doesn't have to tell you anything.<BR><BR>

CAT LARSON

test

CAT LARSON

will someone please tell me if there is a max # of words/characters one can post? I can't find anything on it, and my reply won't post, for some unknown reason. Maybe I need to shorten it.

CAT LARSON

Azileretsi……<BR><BR>I didn’t visit your posting here till after I offered my sympathetic reply to you on the screwedcentral.com post. I truly wish I had. Here’s what I would have said, had I seen this thread, first. I, too, would like to share the mind-altering drugs you are on. Have you gotten off the Yellow Submarine yet?<BR><BR>“Please tell me who makes online purchases by first calling the customer services, asking a million questions, and then finishing the purchase.”<BR>ANSWER: Any intelligent, responsible consumer.<BR><BR>“I believe if you have a ticket with no restrictions, you allowed to transfer the ticket. I'm not definite on this.”<BR>ANSWER: NO! Even fully-refundable, first-class tickets require a cancellation, refund, and re-purchase. This demonstrates your freshman attitude.<BR><BR>“The fee for changing the dates for my friend was $100 too, maybe a little more. The problem is that I'm responsible for this ticket.”<BR>ANSWER: This is really the crux of the problem, isn’t it? The bottom line….you have to dish out the cash. It’s not the validity or righteousness of the rule.<BR><BR>“Actually, I have talked to other customer service at other airlines and they were all willing to work with me concerning any issues I had. I think the worst one was where the tickets I bought were not used accidently and the airline was able to book another flight for a small fee.”<BR>ANSWER: So……..you are not totally unfamiliar with airline issues? This tells me that you weren’t victimized. You knew all the time what you were doing. You’re just looking for sympathy, and a way out of paying the fees….isn’t that correct?<BR>

CAT LARSON

“The end problem here is that I have a ticket that I can not use and Delta is not helping.”<BR>ANSWER: (read between the lines) Substitute “not helping”, with “not capitulating”.<BR><BR>“Also, this isn't the first problem I have had with Delta.”<BR>ANSWER: So….you were pre-disposed to challenging ANY unpleasant issue, right or wrong.<BR><BR>“The fees would have been imposed even if I had tried to just change a date or something else on the ticket.”<BR>ANSWER: Changing “a date or something” is not the same as transferring ownership of the ticket. Can’t you discern the difference?!<BR><BR>Continued.....<BR><BR>“Some users here are getting very antagnostic”<BR>ANSWER: Indeed! Doesn’t that give you a hint that your continued ranting about this is irritating? Hello? Where’s your insight?<BR><BR>

CAT LARSON

“Do you know Fodors.com most likely keeps a track on all the ip addresses that post here?”<BR>ANSWER: SO FUCKING WHAT?!! This is perhaps the most tell-tale statement you have made.<BR>It demonstrates your state of mind. Folks, I think what we have here, is an amateurish, self-righteous, would-be snob. Azileretsis……You need to wake up, get real, and accept the realities of the world – before it eats you alive.<BR><BR>“Delta did not try to help. Charging me for a fee that right now even costs less than what other airlines are charging for the flight is not helping.”<BR>ANSWER: ??????? Anybody make sense of this? The fee that he/she is being charged is less than other airlines’ charge for their flight? I hope so……I think.<BR><BR>

CAT LARSON

“Airlines stink” said: “I, for one, completely agree with you. It is no big deal to change a name on a ticket you bought and paid for. At least it shouldn't be. This is a stupid rule. I could see no name changes within a few days of flying but please, they are really trying to wring every penny out of the traveler. Could you imagine buying a gift for someone, say a shirt, and the store charging you extra to give that shirt to someone else? I just can't believe that they have the right to tell us how to use a product that we bought!”<BR>ANSWER: Azileretsis……you need to find this person, regardless of gender, and spend the rest of your life with them. They compliment your stupidity beautifully! Either you posted this under a different identity, or "Airlines stink" just dumped you in the stupid pool, just by associating their answer with your cause. Like the man said…you are made for each other.<BR><BR>Airlines stink: Unfortumately, this is the IQ that many airline passengers have. In case you hadn’t revisited your post and reconsidered…..changing the ownership of a shirt isn’t QUITE the same as transferring airline ticket ownership to someone who just might have intentions of blowing an aircraft up at 30,000 feet, and killing 250 passengers. I suppose you would offer an Al Qaeda terrorist a shirt not to do it?<BR><BR>Azileretsis…..grow up, get real, and find the nearest exit. How old are you, anyway? Your post almost sound like the rantings of a spoiled rich kid, who thinks that the world is staged for them.<BR>I wish I could delete my semi-sympathetic reply on screwedcentral. I am ashamed I offered any advice to someone like you.<BR><BR>Former American Airlines Complaint Resolution Official<BR>

Ken Longp

I've been around these airline reservation sites for a long time<BR>and, while there are glitches, haven't come across this one.<BR><BR>However, and this is the hard one to prove, if the fare was shown<BR>to be unrestricted under the 'Changes/ASC' heading, then your are<BR>entitled to a full refund for the ticket -- no penalty, no nothing.<BR>Any chance you kept a printout of that page??<BR><BR>After that, the airline could make a new reservation with the <BR>new name at current prices.<BR><BR>You may want go go back into Delta, set up an identical trip and see if you can <BR>capture the error in print.

Sam

Are you for real??? <BR><BR>From Delta's website:<BR>(http://www.delta.com/travel/reservations/travel_Info/fares/index.jsp)<BR>Ticketing Provisions<BR>Information you should know before purchasing a ticket.<BR><BR>Tickets are valid for the named passenger only and are not transferable. <BR>

Ken Longo

Here's the issue on name changes.<BR><BR>When a ticket is issued, either paper or electronic, it forms <BR>a binding contract with the person named as passenger. This is<BR>part of the Uniform Commercial Code. Merely changing the name<BR>in the reservation does not change the name on the ticket.<BR><BR>Airlines have a tremendous insurance liability if they allow<BR>someone other than the ticketed passenger to fly. If there<BR>is an accident and you are injured or killed while flying on<BR>a ticket in someone else's name, your insurance will not pay off.<BR>

One

I just realized you paid $200.00 for your ticket. Washington to Orlando, unrestricted for 2 bills. GIVE ME A BREAK. That's pretty much a low end ticket with many restrictions. That ticket would be around $1000 if it was unrestricted. Give it up pal. You don't even have a case with returning the ticket. You should have taken the 70 bucks they were offering, as that was your best shot of getting anything back.

CAT LARSON

Mr. Longo....<BR><BR>While it is evident that you are very knowledgeable about reservations, fares, rules, etc., I already gave this person quite a bit of advice in the travel section of "screwedcentral.com". I also gave him a URL that leads to Delta's Conditions of Carriage and Domestic General Rules Tariff. Azileretsis is trying to....I don't know what he is trying to do....especially here online. Sympathy? He certainly should realize by now that he is pissin' in the wind.<BR>Here's the URL:<BR><BR>http://www.delta.com/pdfs/contract_of_carriage_dom.pdf<BR><BR>see Rule 100<BR><BR>Nice to see someone online that really knows their stuff as well as you do.<BR><BR>CAT

val

Well it seems Azileretsis has now made his way to rec.travel.air and is telling his sad story there, trying to find a sympathetic ear.

CAT LARSON

Yup...he's there. And he's getting the same kind of feedback there, that he got on screwedcentral and here. Pitiful.

Ken Longo

Cat, I went over to screwedcentral.com and read your post.<BR><BR>That's something that everyone here could use.<BR><BR>This is an interesting thread because it reflects a lot<BR>of misinformation held by the unknowing traveling public.<BR><BR>Anyone else reading threads here could pick up some of the<BR>reality of airline travel -- and avoid costly mistakes.<BR>Do-it-yourself has some real pitfalls, and this one has<BR>fallen into a real pit.<BR><BR>I know more than a few people who tried to make reservations<BR>for someone else online, didn't pay attention, left their<BR>own name as the passenger and bought a ticket for themselves.<BR><BR>Next step was to raise hell, pretending the system was at fault.<BR><BR>Seems like there is an awful lot of that kind of<BR>stuff in forums like this<BR><BR>

doc

come on people. Not being able to change a name on a plane ticket is nothing new,but has only become more difficult since 9/11 because of security. you cant scalp airline tickets. Same thing happend to me last fall,we did it,went to ireland,and had a great time. I suggest you do the same in orlando.

Magda

"Not transferable" means no changing names.