Anyone missing miles on AA

Jun 9th, 2011, 08:03 AM
  #1  
Original Poster
 
Join Date: Jan 2005
Posts: 3,291
Anyone missing miles on AA

I should have 49,000 miles with AA. I have checked three times so far today and it says 0 miles. No information about past activity, either.
wally34949 is offline  
Jun 9th, 2011, 08:25 AM
  #2  
 
Join Date: Mar 2003
Posts: 7,840
I would pick up the phone and call AA. We can't help you.
BeachGirl247 is offline  
Jun 9th, 2011, 09:08 AM
  #3  
 
Join Date: Nov 2008
Posts: 25,508
Same problem here. I logged in and got this message:

"Although your correct AAdvantage account balance is reflected upon logging in, some summary statements currently display inaccurate details. We're working to correct the issue and apologize for the inconvenience."

My balance, however, says, "0", which is incorrect. I'll wait a day or two before calling.
sf7307 is online now  
Jun 9th, 2011, 09:10 AM
  #4  
 
Join Date: Nov 2008
Posts: 25,508
wally, I just looked again, my balance is correct in the upper right corner after I log in. The summary, however, is incorrect.
sf7307 is online now  
Jun 9th, 2011, 09:12 AM
  #5  
Original Poster
 
Join Date: Jan 2005
Posts: 3,291
Yea, I'll wait one day, too. I don't like using up my minutes on hold. This happened with my bank balance recently and the problem was taken care of in a few hours. I only suffered a mild heart attack.
wally34949 is offline  
Jun 10th, 2011, 05:58 AM
  #6  
 
Join Date: Jul 2005
Posts: 1,569
My balance was zero yesterday, but appear correct this morning.
Citylghts is offline  
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