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Purchasing Renfe Train Ticket HELP????

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Purchasing Renfe Train Ticket HELP????

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Old Feb 10th, 2010, 09:32 AM
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Purchasing Renfe Train Ticket HELP????

G001-ET02 This is the error message I keep getting. I tried 4 different credit cards...I tried calling several numbers but none seem to go through from the US...Can anyone help...The ticket prices on line are a significant savings but only if you can figure out how to buy them...

Any any help would be greatly appreciated!!

johnb
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Old Feb 10th, 2010, 09:40 AM
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Maybe the dates of your travel are not posted on the website yet?
and read through this.
http://www.seat61.com/Europe-train-t...ways%20website
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Old Feb 10th, 2010, 10:04 AM
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Thanks but this doesn't help me...I wonder if you can call Spain directly...Raileuro is crazy...they want 300 a ticket when renfe is 32E...
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Old Feb 10th, 2010, 10:08 AM
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http://www.fodors.com/community/euro...-first-try.cfm

http://www.fodors.com/community/euro...ing-insane.cfm
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Old Feb 10th, 2010, 10:08 AM
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When are your travel dates?
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Old Feb 10th, 2010, 10:19 AM
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April 16 - 20
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Old Feb 10th, 2010, 10:45 AM
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Tolstoy was a quicker read...I am now a professor of Renfe but still cant buy a ticket...Called CC company, allowed pop ups..even tried to register as a user and that failed...

Oh, well...thanks for trying to help....
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Old Feb 10th, 2010, 11:11 AM
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I book the tickets with no problem (my CC was issued in Canada)
in the process of booking I got a note from my bank
asking a security question, I answered and the booking went through.
Now, I cannot print the tickets...I posted here asking for help.
It seems Renfe has some more glitches to fix.
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Old Feb 10th, 2010, 11:26 AM
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Can I use your card?
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Old Feb 10th, 2010, 11:38 AM
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johnb,.LOL

some people with US issued cards have been successful...
there is a Renfe phone number one can call in English.
it is a huge saving ..good luck!
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Old Feb 10th, 2010, 11:45 AM
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I thought you could not purchase tickets in Renfe more than 60 days out.
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Old Feb 10th, 2010, 11:50 AM
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I bought Madrid -Barcelona a few days ago for April 28..
Go figure.
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Old Feb 10th, 2010, 12:48 PM
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danon....do you have that phone number?
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Old Feb 10th, 2010, 01:13 PM
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I have the link in Spanish, but someone here said the inquires can be made in English on the number listed.
I have not done it myself

http://www.renfe.es/comunicacion/ren...igo/index.html
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Old Feb 10th, 2010, 01:18 PM
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atención al cliente: 902 10 94 20.

was given to me by Renfe on their info on how to print..
I did write to them in Spanish.. so i don't know if this number
is for Spanish only
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Old Feb 10th, 2010, 01:21 PM
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one more link
http://www.renfe.es/atencion_cliente/english.html

good luck!
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Old Feb 10th, 2010, 01:45 PM
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try this new number

intl access code + 34 (spain) + 902 320 320
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Old Feb 11th, 2010, 06:22 AM
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OK, Here it is;
1. That number does not seem to work from my house?
2. I got my tickets! It seems that the web discount price was a ghost, it appeared on their website but was not actually there. After logging in and out for hours, the discount disappeared..thats why I received error message. I clicked the star rate (not sure if I was allowed to) and zip, got tickets right away...You do have to go through 2 ccard varifications however, not sure I needed to call my ccard co. since they do the varification electronically any way but I did...so thanks to eveyone for your time!! see ya in Sevilla!

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Old Feb 11th, 2010, 12:25 PM
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Congratulations!
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