G001-ET02 This is the error message I keep getting. I tried 4 different credit cards...I tried calling several numbers but none seem to go through from the US...Can anyone help...The ticket prices on line are a significant savings but only if you can figure out how to buy them...

Any any help would be greatly appreciated!!

johnb

Maybe the dates of your travel are not posted on the website yet?
and read through this.
http://www.seat61.com/Europe-train-t...ways%20website

Thanks but this doesn't help me...I wonder if you can call Spain directly...Raileuro is crazy...they want 300 a ticket when renfe is 32E...

http://www.fodors.com/community/euro...-first-try.cfm

http://www.fodors.com/community/euro...ing-insane.cfm

When are your travel dates?

April 16 - 20

Tolstoy was a quicker read...I am now a professor of Renfe but still cant buy a ticket...Called CC company, allowed pop ups..even tried to register as a user and that failed...

Oh, well...thanks for trying to help....

I book the tickets with no problem (my CC was issued in Canada)
in the process of booking I got a note from my bank
asking a security question, I answered and the booking went through.
Now, I cannot print the tickets...I posted here asking for help.
It seems Renfe has some more glitches to fix.

Can I use your card?

johnb,.LOL

some people with US issued cards have been successful...
there is a Renfe phone number one can call in English.
it is a huge saving ..good luck!

I thought you could not purchase tickets in Renfe more than 60 days out.

I bought Madrid -Barcelona a few days ago for April 28..
Go figure.

danon....do you have that phone number?

I have the link in Spanish, but someone here said the inquires can be made in English on the number listed.
I have not done it myself

http://www.renfe.es/comunicacion/ren...igo/index.html

atención al cliente: 902 10 94 20.

was given to me by Renfe on their info on how to print..
I did write to them in Spanish.. so i don't know if this number
is for Spanish only

one more link
http://www.renfe.es/atencion_cliente/english.html

good luck!

try this new number

intl access code + 34 (spain) + 902 320 320

OK, Here it is;
1. That number does not seem to work from my house?
2. I got my tickets! It seems that the web discount price was a ghost, it appeared on their website but was not actually there. After logging in and out for hours, the discount disappeared..thats why I received error message. I clicked the star rate (not sure if I was allowed to) and zip, got tickets right away...You do have to go through 2 ccard varifications however, not sure I needed to call my ccard co. since they do the varification electronically any way but I did...so thanks to eveyone for your time!! see ya in Sevilla!

johnb

Congratulations!