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Bad experience with Cosmos Tours

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I would like to report on Cosmos Tour 6910 called ?Focus on Scandinavia?. It is 13 days in length including the one spent flying from the USA. It begins and ends in Copenhagen, with 3 nights in Denmark, 5 in Norway, and 3 in Sweden. Cost $1159 for the land only and $2066 with airfare.

Hotels were more than adequate. Several were very nice indeed. No complaints.
The ones in Stockholm (2 nights) and Copenhagen (2 nights) were no where near city center and you needed to take the subway in the first and a bus in the latter to get into the city. Twenty minutes each way, and you passed a lot of hotels enroute that could have been booked instead.
One room (2 nights in Bergen, Norway) did not have a dead bolt. Trusting sort of fellow, this architect.

The breakfasts in Scandinavia are excellent. Lots of variety and tasty.
The included meals were about normal for a tour like this, none particularly memorable or forgettable. At one of the included meals, the food ran out before everyone had eaten! The last three people in line had the remnants of vegetables and a couple potatoes?the meat was all gone and they were not bringing any more out. It seems that Cosmos had hired an outside catering company, rather than using the hotel restaurant, and when the food is gone..it?s gone. No offer to send the poor souls to the restaurant for a proper meal.

Derek Stevens (Stephens?) was the tour director. He did the absolute minimum amount of work, and was really a glorified bell hop. In 8 travel days on the bus, he couldn?t have spoken for more than 30 minutes (I am NOT exaggerating?more like 15). We learned nothing from him. More times than not, when he did try to say something educational, it was in the line of ?The 500 year old church we JUST PASSED is famous for it?s unique architecture?.?.

The driver did not speak English. He drove the bus safely and handled himself professionally. One odd thing about him though?. when it was drizzling, he seemed to enjoy the screeching sound that windshield wipers make when they need replacing. Thankfully the weather was mostly sunny.

Cosmos charged US$40 extra for transfers to/from the airport. The airport was 700 meters from the hotel and a taxi cost less than $10. Couldn?t they take the $20 extra just paid them and get us a hotel closer to the action in Copenhagen and Stockholm.

There were no name tags given out. Someone please post a reason why putting name tags on 46 strangers is a bad idea. Really.. I?d like to know.

I found the trip itself to be somewhat boring. The first three days on the road offered no scenery of note (if you have unfortunately already booked this tour, start the trip on the 7th seat back from the driver?you?ll move forward two seats a day, and arrive in front for the first good day of sights).
People seemed to sleep quite a bit, as we didn?t have a pesky guide keeping us awake with educational tales of what it is like to live, work, and play in Denmark, Norway, and Sweden. I was driven through Scandinavia?not guided.

Cosmos will never get another dime of my money.

Gary Stevens

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