what

I'd booked into a Toronto hotel for New Years eve. Got a call today that they'll be closed for renovations. They offered to move me to another hotel (nicer one) at same price. Only problem was I was using a gift cert. for the original hotel so wasn't out cash.<BR>Now I'll have to pay cash for the new hotel.<BR>Would I be reasonable to expect anything frmo the hotel becasue of this? A free night? anything? or just let it drop.

tutu

Did you by any chance discuss this with the hotel staff who called you?

what

No I got a message on my machine and haven't called back.

helpful

It would be &quot;reasonable&quot; for you to do something.

lolly

Which hotel is it?

xxx

If both hotels are owned by the same corporation, it would not be unreasonable to ask that your gift certificate be made transferrable to the other hotel.