hotel closed for renovations!

Old Nov 14th, 2002, 01:54 PM
  #1  
what
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hotel closed for renovations!

I'd booked into a Toronto hotel for New Years eve. Got a call today that they'll be closed for renovations. They offered to move me to another hotel (nicer one) at same price. Only problem was I was using a gift cert. for the original hotel so wasn't out cash.
Now I'll have to pay cash for the new hotel.
Would I be reasonable to expect anything frmo the hotel becasue of this? A free night? anything? or just let it drop.
 
Old Nov 14th, 2002, 04:55 PM
  #2  
tutu
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Did you by any chance discuss this with the hotel staff who called you?
 
Old Nov 15th, 2002, 05:53 AM
  #3  
what
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No I got a message on my machine and haven't called back.
 
Old Nov 15th, 2002, 09:00 PM
  #4  
helpful
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It would be "reasonable" for you to do something.
 
Old Nov 17th, 2002, 07:33 AM
  #5  
lolly
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Which hotel is it?
 
Old Nov 17th, 2002, 09:40 AM
  #6  
xxx
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If both hotels are owned by the same corporation, it would not be unreasonable to ask that your gift certificate be made transferrable to the other hotel.
 
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