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-   -   hotel closed for renovations! (https://www.fodors.com/community/canada/hotel-closed-for-renovations-273295/)

what Nov 14th, 2002 12:54 PM

hotel closed for renovations!
 
I'd booked into a Toronto hotel for New Years eve. Got a call today that they'll be closed for renovations. They offered to move me to another hotel (nicer one) at same price. Only problem was I was using a gift cert. for the original hotel so wasn't out cash.<BR>Now I'll have to pay cash for the new hotel.<BR>Would I be reasonable to expect anything frmo the hotel becasue of this? A free night? anything? or just let it drop.

tutu Nov 14th, 2002 03:55 PM

Did you by any chance discuss this with the hotel staff who called you?

what Nov 15th, 2002 04:53 AM

No I got a message on my machine and haven't called back.

helpful Nov 15th, 2002 08:00 PM

It would be &quot;reasonable&quot; for you to do something.

lolly Nov 17th, 2002 06:33 AM

Which hotel is it?

xxx Nov 17th, 2002 08:40 AM

If both hotels are owned by the same corporation, it would not be unreasonable to ask that your gift certificate be made transferrable to the other hotel.


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