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hotel closed for renovations!
I'd booked into a Toronto hotel for New Years eve. Got a call today that they'll be closed for renovations. They offered to move me to another hotel (nicer one) at same price. Only problem was I was using a gift cert. for the original hotel so wasn't out cash.<BR>Now I'll have to pay cash for the new hotel.<BR>Would I be reasonable to expect anything frmo the hotel becasue of this? A free night? anything? or just let it drop.
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Did you by any chance discuss this with the hotel staff who called you?
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No I got a message on my machine and haven't called back.
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It would be "reasonable" for you to do something.
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Which hotel is it?
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If both hotels are owned by the same corporation, it would not be unreasonable to ask that your gift certificate be made transferrable to the other hotel.
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