Delta in Amsterdam
#1
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Join Date: Jan 2003
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Delta in Amsterdam
Not only did we have to use their kiosks to scan our passpaorts to get boarding passes but we also had to use their automated baggage check-in machines. You scan your boarding pass, put your luggage in the machine which will print a baggage tag which you afix, press a button, and off it goes. I don't scan my groceries in the supermarket. Why would I like these new systems of theirs ? Got a survey from Delta when we got home asking about our experience in AMS. All they seemed to want to know was whether their emplyees smiled at us and used our names !!! If they're trying to cut down on the number of their employees, this certainly didn't work. Many passengers had to be helped by them. In my written comments, said I would not fly Delta again.
#4
Join Date: May 2003
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I'm curious, then, how you got on when you got back to the U.S. and had to use the self-scanning passport machines at immigration?
Embrace this new type of technology and you'll never want to go back. (Seriously, why NOT scan your own groceries at the supermarket if you have just a few items? It's fast and quick.)
Embrace this new type of technology and you'll never want to go back. (Seriously, why NOT scan your own groceries at the supermarket if you have just a few items? It's fast and quick.)