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Seat assignments for Delta codeshare Air France?

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Seat assignments for Delta codeshare Air France?

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Old Mar 25th, 2009 | 09:34 AM
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Seat assignments for Delta codeshare Air France?

I am 98% happy today
I broke out of my 'box' of rarely dealing with 3rd party agents, and booked flights to Paris for September from 1800flyeurope for $755.98 total cost per person from JAX. They were very good on the phone and the booking is everything the site represented re: price, itinerary, seating, etc. The flights are on Delta, except for the departing segment from CDG to return via Atlanta. That flight is a codeshare on Air France. I confirmed all the seat assignments on the Delta website itinerary, however the AF segment won't update to my seats and just reads 'unconfirmed'. The itinerary that 1800flyeurope sent me for that segment reads 'confirm upon checkin'. Well, I don't <i>wanna</i> confirm upon checkin, I want to know now. Do I call Air France to get the seats? (the USA site, or the France site phone number ? since it's departing from France) Or must I really wait until September to get our seats assigned?

With your help, I may reach 100% happiness today.
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Old Mar 25th, 2009 | 09:38 AM
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I got my ticket through Delta (frequent flyer award)around nine months ago. I leave in less than 2 weeks. I'm on Air France and had no trouble booking seats even that far in advance. Call Air France. Happy Travels!
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Old Mar 25th, 2009 | 09:38 AM
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Have you tried calling Delta? The problem may be that you are buying from a consolidator. I have flown AF when it was a Delta codeshare (on a Delta ticket once) and didn't have any trouble getting seats, which is why I wondered if you had called. It may have changed, but at one time, AF made you call for seat assignments, you couldn't even do it online, so even AF clients had to call them up.
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Old Mar 25th, 2009 | 09:46 AM
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My understanding is that Air France doesn't let you select seats in economy until check-in, or maybe a day before. Very annoying, I know!
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Old Mar 25th, 2009 | 10:23 AM
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I've booked many times with 1800flyeurope and have always been able to select seats upon booking. Perhaps there's something unusual about your return flight.

Call 1800flyeurope. Call Air France. If you are ultimately unable to confirm seats ahead of check-in, just be sure to get to CDG extra early. Last trip home, we did have confirmed seats, but were able to snare seats on the upper level (heaven - larger seats, fewer people, very quiet!).
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Old Mar 25th, 2009 | 10:37 AM
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ira
 
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Hi TN,

Unfortunately, your code share is AF for Delta instead of the reverse.

When I booked our tickets on AF, they gave me seats on the outward leg, but not for the return flight on Delta. I called Delta and got my seat assignments.

Try calling AF, but don't be upset if they tell you that they don't assign seats until departure.

Also, call Delta to find out if you check in at the CDG Delta desk or the AF desk.

Bon voyage.

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Old Mar 25th, 2009 | 10:59 AM
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I fly Delta to Paris all the time and often AF codeshare. That is what I am doing on April 14. I have my confirmed seat from A/F on my outbound flight from ATL. My return flight on May 13 is a Delta flight You have to call A/F...800 237 2747. Delta is only able to request the seats from them...
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Old Mar 25th, 2009 | 11:02 AM
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I'm pretty sure that outbound from Europe, Air France will not assign seats until check-in.
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Old Mar 25th, 2009 | 11:08 AM
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The other reason that s*cks is b/c we don't go to check-in - we print our boarding passes and go directly to security. (no bags to check). So... rats. (ok, ok, I saved at least $200 per ticket, so this is my sacrifice.)

Also - I don't think I've ever departed from CDG on a codeshare, so thanks for reminding me to find out which counter we go to on departure day.
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Old Mar 25th, 2009 | 11:13 AM
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Travelnut--

I have been in this situation before and I remember having to jump through hoops to get seats. You have to call AirFrance and tell them you are booked on a Delta codeshare. If I remember correctly, AF & DL don't use the same record locator. There's something screwy where AF can see the reservation that DL makes but, they don't see the seat assignments they give you. I remember the agent I spoke to on AF told me that he thought DL had no right to assign seats on their flights. Quite a partnership they have, huh? I've never run into this on any other codeshare flight I've been on. Anyway, when you call AF, just give them your last name, AF flight number if you have it and/or the date of the flight. They will be able to assign you seats on their end.
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Old Mar 25th, 2009 | 11:18 AM
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Delta should be able to give you an AF confirmation number. Then call AF for seat assignments. Some airlines will not allow you to select seat until 90 before flight departure.
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Old Mar 25th, 2009 | 11:26 AM
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ok then. I can quit whining.
Air France says my seats are assigned but sometimes the 'systems don't talk to each other well'. I should be able to print our passes in Paris and avoid check-in. If we do need to go to check-in, it would be the Air France counter, T2E. Cool, closest to the RER station. Now I might be <purple>101%</purple> happy. Thank you!
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Old Mar 25th, 2009 | 12:38 PM
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I always get both Delta and AF Confirmation numbers and flight numbers that I will be flying. My ticket# is generally Delta..sosmetimes I have bought from A/F, as they were cheaper..same flights. That is what I did when there in Dec. My April/May are Delta.

My next Nov/Dec Paris 6 week stay, I bought from the 1800flyeurope. First time I used them. I have all my seats, the confirmation # from them and from Delta and the Delta ticket # along with A/F flt. #.

I do always take the same 9:00 return flight from Paris, which happens to be a Delta flight.

If you have Medallion status it makes all the check-ins much, much easier for CDG.

Enjoy,

Joan
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Old Mar 25th, 2009 | 01:12 PM
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I flew Delta codeshare with Air France when I went to Europe last October. I had assigned seats from Austin to New York and from New York to Paris, but I couldn't get my seat assignment from Paris to Budapest until I landed at Charles de Gaulle. I didn't have a problem on the return as I flew Delta codeshare with Czech Air direct from Prague to New York. Unfortunately, I'm afraid you'll just have to wait (I didn't want to either.).
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Old Mar 25th, 2009 | 01:17 PM
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It is possible to get AF seats assigned, both ways across the Atlantic.

Call DL to find out your AF confirmation number. Then go to AF's website and get your seat.

Now, intra-Europe legs are a different story. They don't usually assign them until check-in.
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Old Mar 25th, 2009 | 03:51 PM
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A question with a twist on this one, so do not mean to hijack this thread. I bought tickets flying Air France leaving at the end of April. The tickets were purchased in September 2008. At that time we had good seats in economy. To make a long story short, the flight was cancelled recently and Air France booked us on a flight a day earlier. To my dismay, the only seats left were in front of the lav at the back of the plane!! Looking online, there are better seats available but the agent stated that we would have to get to the airport early and request a change. She also stated that this could not be done online. Does anyone have any actual experience with this situation. Needless to say I am not too happy with Air France right now.
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Old Mar 25th, 2009 | 04:47 PM
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I'm in Economy Class and have an assigned seat both to and from Europe on Air France, booked through Delta. Happy Travels!
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Old Mar 26th, 2009 | 05:57 AM
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Based on what rkkwan said, can't you pull up your itinerary on AF website and reselect your seats?
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Old Mar 26th, 2009 | 06:14 AM
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Cindy who did you book the tickets with? Air France? Or a third-party site?
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Old Mar 26th, 2009 | 06:17 AM
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ira
 
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Hi CJ,

I think that the seats they assigned you (row 40?) are the default seats for everyone.

AF just has this thing about not assigning seats.

Try calling again. Maybe another agent will help you.

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