Go Back  Fodor's Travel Talk Forums > Destinations > Europe
Reload this Page >

Registered with Trenitalia, but now the password they gave me won't work.

Search

Registered with Trenitalia, but now the password they gave me won't work.

Thread Tools
 
Search this Thread
 
Old Mar 8th, 2004, 11:26 AM
  #1  
Original Poster
 
Join Date: Jan 2003
Posts: 606
Likes: 0
Received 0 Likes on 0 Posts
Registered with Trenitalia, but now the password they gave me won't work.

I get a message that I think says that the password must contain letters and numbers. But when I registered they e-mailed me a password that was all letters. I'm confused. Can anyone help? Thanks!
sera is offline  
Old Mar 8th, 2004, 01:20 PM
  #2  
ira
 
Join Date: Jan 2003
Posts: 74,699
Likes: 0
Received 0 Likes on 0 Posts
Hi sera,

Same thing happened to me.

Save the message they sent you and change the text size to at least 11.

Copy and paste the password.

If that doesn't work, try reserving tickets about 1:00 - 3:00 AM EST.

Just keep trying.
ira is offline  
Old Mar 9th, 2004, 07:05 AM
  #3  
Original Poster
 
Join Date: Jan 2003
Posts: 606
Likes: 0
Received 0 Likes on 0 Posts
Ira: Thanks for the suggestion, but it didn't work. What effect does changing the text size have? This is very frustrating! How did you finally get it to work? I appreciate your help.
sera is offline  
Old Mar 9th, 2004, 07:12 AM
  #4  
 
Join Date: Jan 2003
Posts: 5,705
Likes: 0
Received 0 Likes on 0 Posts
make sure your caps lock key is pressed. Sometimes case does matter. If it still doesn't work, call or email them and ask them to resend your password.
MFNYC is offline  
Old Mar 9th, 2004, 07:13 AM
  #5  
 
Join Date: Jan 2003
Posts: 5,705
Likes: 0
Received 0 Likes on 0 Posts
that hould be make sure your caps lock key is NOT pressed.
MFNYC is offline  
Old Mar 9th, 2004, 07:25 AM
  #6  
Original Poster
 
Join Date: Jan 2003
Posts: 606
Likes: 0
Received 0 Likes on 0 Posts
My cap lock is NOT pressed. I did ask to resend the password and the same thing happened. Must be a glitch in the system.
sera is offline  
Old Mar 9th, 2004, 07:30 AM
  #7  
ira
 
Join Date: Jan 2003
Posts: 74,699
Likes: 0
Received 0 Likes on 0 Posts
Hi sera,

The trenitalia website is quirky. Just keep trying.
ira is offline  
Old Mar 9th, 2004, 08:21 AM
  #8  
Original Poster
 
Join Date: Jan 2003
Posts: 606
Likes: 0
Received 0 Likes on 0 Posts
The quirkiness is just so Italian! And I mean that in a good way!
sera is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
klam_chowder
United States
7
Dec 16th, 2006 01:22 PM
Steve_James
Europe
30
Dec 5th, 2004 10:08 AM
Beechtree
Europe
16
Apr 11th, 2004 04:12 PM
Kalialba
United States
4
Nov 24th, 2002 06:06 PM
Rex
Europe
8
Aug 6th, 2002 02:11 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Do Not Sell or Share My Personal Information -