Refunds From "No-Refund" Cheap Airlines
Mar 23rd, 2007, 12:03 PM
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Refunds From "No-Refund" Cheap Airlines
A time change on a connecting flight (of a different airline) had made a ticket on FlyThomasCook useless.
The airline web site says in the terms and conditions that the tickets are non-refundable. Has anyone had any luck getting money back on tickets like this?
The airline web site says in the terms and conditions that the tickets are non-refundable. Has anyone had any luck getting money back on tickets like this?
Mar 23rd, 2007, 12:06 PM
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Did you buy the ticket from a single travel agent (counting such entities as orbitz, expedia, etc., as travel agents). If so ... I'd call their customer service.
If you bought the ticket for the connecting ticket individually, from the airline, you're out of luck.
Sometimes it doesn't pay using discount airlines to save a few bucks.
If you bought the ticket for the connecting ticket individually, from the airline, you're out of luck.
Sometimes it doesn't pay using discount airlines to save a few bucks.
Mar 23rd, 2007, 12:11 PM
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I suspect "no refunds" means just that regardless of which airline you bought it from.
Can you get that connecting flight time changed, e.g., re-booked on an earlier flight so that your other ticket could still be used?
Can you get that connecting flight time changed, e.g., re-booked on an earlier flight so that your other ticket could still be used?
Mar 23rd, 2007, 01:18 PM
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Even if you bought your entire itinerary, a car, a castle, and a few slaves from a travel agent if they were "non refundable" what is that agency going to do for you other than try to get that first segment changed to something more manageable?
I still think non refundable means just that.
I still think non refundable means just that.
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Mar 24th, 2007, 05:59 AM
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Hi SS,
In general, your ticket on a discount airline is for "point-to-point" travel.
As long as that plane flies, you have to be on it.
If you are not, too bad.
If the flight is cancelled, or if the schedule of that flight is changed by more than 3 hr, you can get all or some of your money back.
If you paid for your full itinerary through a TA, the TA has to make sure that all of your connections work.
That's one reason why people use TAs.
In general, your ticket on a discount airline is for "point-to-point" travel.
As long as that plane flies, you have to be on it.
If you are not, too bad.
If the flight is cancelled, or if the schedule of that flight is changed by more than 3 hr, you can get all or some of your money back.
If you paid for your full itinerary through a TA, the TA has to make sure that all of your connections work.
That's one reason why people use TAs.
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marsha
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Oct 25th, 2002 11:07 AM
