Problems with Expedia
Feb 8th, 2004 | 08:08 AM
#5
Joined: Dec 2003
Posts: 429
Likes: 0
I was told by a representative at Expedia that if you have AOL 9.0, AOL is blocking your e-mail from Expedia and considers it SPAM. I have e-mailed several places concerning my trip to Europe and I received no reply when I used my AOL screenname. I have a new e-mail address everything I send now seems to go through. My son works with computers and he said AOL can mess up your computer and refuses to download it into his computer at home. As soon as I return from Europe, I'm cancelling my AOL subscription. Hope this helps.
Feb 8th, 2004 | 09:24 AM
#6
Joined: Jan 2003
Posts: 35,148
Likes: 0
wow, yet another dumb thing AOL does. They are just really getting increasingly pointless as an ISP, I have them at home also and am thinking of cancelling them due to their terrible spam and bad customer service and features.
I have complained many times and they never even respond to complaints by email. The thing that is really odd is there is no reason for what they are doing, the AOL programmers or whatever are just apparently really dumb. Now, I haven't installed AOL 9 yet and won't, if this is what they do. It wouldn't surprise me if you couldn't access Expedia the same way you can't access Fodors from AOL. If it's just access, you should be able to if you use a regular browser on your desktop outside the AOL window.
If it's the mail, another option, of course, is to buy from Expedia through an outside-AOL email account where they have better spam-control features. Yahoo is one example, they have a lot better features than AOL even though they are free. They do have an automatic spam filter (which is actually very good) to detect bulk mailings only, but if you check your spam folder and find a regular company in it you want, you can immediately set the filter to not call that address spam. I do that on my Yahoo account for newsletter mailings from a few companies and it works great. I have AOL 8, I think, and have that set to just call spam my own input addresses and certain words, rather than using AOL's filter (because I don't trust them). Because I don't have AOL 9, I don't know how it works, but it's possible you can change the setting to not use their filter (as you can on AOL 7-8), which sounds like a good idea.
I have complained many times and they never even respond to complaints by email. The thing that is really odd is there is no reason for what they are doing, the AOL programmers or whatever are just apparently really dumb. Now, I haven't installed AOL 9 yet and won't, if this is what they do. It wouldn't surprise me if you couldn't access Expedia the same way you can't access Fodors from AOL. If it's just access, you should be able to if you use a regular browser on your desktop outside the AOL window.
If it's the mail, another option, of course, is to buy from Expedia through an outside-AOL email account where they have better spam-control features. Yahoo is one example, they have a lot better features than AOL even though they are free. They do have an automatic spam filter (which is actually very good) to detect bulk mailings only, but if you check your spam folder and find a regular company in it you want, you can immediately set the filter to not call that address spam. I do that on my Yahoo account for newsletter mailings from a few companies and it works great. I have AOL 8, I think, and have that set to just call spam my own input addresses and certain words, rather than using AOL's filter (because I don't trust them). Because I don't have AOL 9, I don't know how it works, but it's possible you can change the setting to not use their filter (as you can on AOL 7-8), which sounds like a good idea.
