Problem with SNCF
#1
Original Poster
Joined: Jan 2003
Posts: 403
Likes: 0
Problem with SNCF
I worked through the SNCF web site with no problem, entered my credit card info, and hit "confirm". I got a blank screen, with nothing to print, and could not use my "back" arrow either. Does anyone (Morgan???) know if the transaction went through? It's too soon to check with my credit card company, and I don't have the printed tickets anyway. Thanks for the help.
#2
Joined: Nov 2003
Posts: 5,641
Likes: 0
Everyday, every day there is some such post about frustration with the sncf site - maybe because you didn't decline insurance or some arcane reason - why sncf can't make it user friendly says a lot about the sncf - no way to run a railway!
#3
Joined: Jan 2003
Posts: 10,605
Likes: 0
If you had a blank screen you could have tried the "refresh" button on your toolbar... guess it's too late for that now?
Were you buying a full-fare ticket? If so you could perhaps rebook the ticket (hopefully with no problems) then get a refund for the first effort..?
Were you buying a full-fare ticket? If so you could perhaps rebook the ticket (hopefully with no problems) then get a refund for the first effort..?
#7
Joined: Jan 2003
Posts: 74,699
Likes: 0
Hi a,
It could have been a computer glitch.
If you have AOL it could have been a spam filter problem.
Try simulating buying the ticket again. If the transaction wasn't completed the other ticket might still be there.
Don't buy another ticket until you check with your cc company.
Good luck

It could have been a computer glitch.
If you have AOL it could have been a spam filter problem.
Try simulating buying the ticket again. If the transaction wasn't completed the other ticket might still be there.
Don't buy another ticket until you check with your cc company.
Good luck





