Paris Walks rudeness

Oct 27th, 2008, 06:02 AM
  #21  
 
Join Date: Jun 2006
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And you have and thank you. You have to understand that some folks will ignore anything they don't agree with or couldn't possibly believe is true because it didn't happen to them.

You've made your point which is all anyone could ask.
Dukey is offline  
Oct 27th, 2008, 06:30 AM
  #22  
 
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>> I can not believe that anyone would questions my motives in posting a message.<<

Why not? Do we know you? Questioning someone's motives behind a post is not the same as questioning someone's character. Don't take it personally.
j999_9 is offline  
Oct 27th, 2008, 06:43 AM
  #23  
 
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Maybe you can in the future also think to send an e-mail thanking someone for their time and just say that you have decided not to take up their offer. It takes only seconds.
I am not condoning Paris Walks behaviour, but it can be galling to put in time and effort to answering someone's queries, particularly regarding a special service, and then receive no feedback on this.
hetismij is offline  
Oct 27th, 2008, 07:48 AM
  #24  
lyb
 
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aschenerman1,

You wonder how people can be suspicious of you, well, as someone already pointed out, we don't know you, so we have no past to base our trust on you.

Secondly, personally, I deal with the public on a daily basis working for a large telecom company, my sister has vacation rentals, so we both constantly have to deal with people and we hear all sorts of stories from them.

For example, my sister had someone post on another website that they had transferred $100 to my sister's account and she never responded to them despite numerous emails....This sounds awful, doesn't it? and if someone only took their word for it, no one would ever want to rent a vacation home from my sister...now, would you like to hear the other side of the story? My sister never received any $ from them and certainly never received any emails. Where did they send the $, who were they emailing? who knows? but it wasn't my sister.

So that is why, it is nice to hear from both sides and that is why I said it would be nice to read the emails you received.

As far as being suspicious by your first post being negative, we know nothing else about you, if some of the old time posters wrote something negative about a business, we would know their history and whether they always complain or never do.

Therefore, if you had copied some of their email into your message, though you could have made it up, it may have been a bit more beleivable.

Sorry, that you got such a bad response on your first post, but do keep posting, and trust, this isn't such a mean place.
lyb is offline  
Oct 27th, 2008, 09:52 AM
  #25  
 
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I don't see the difference between an opinion expressed by the OP based on her experience (and it is an opinion since no one on this board has seen all the emails) and opinions expressed by responders based on their opinions.

It's all opinions and my opinion is that I was well treated by Paris Walks. I expressed disbelief but did not call anyone a Troll or any other name and so far no one else has called anyone a Troll. Why is it OK for one person (the OP) to have an opinion but not for others to have a different opinion??
adrienne is offline  
Oct 27th, 2008, 10:38 AM
  #26  
lyb
 
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Adrienne,

I think the difference is that a bad opinion can hurt someone's business and if it is founded on lies (which I'm not saying the OP's was) it is unfair to the business that cannot defend themselves.

I guess having small business owners in my family, I'm more sensitive to that.
lyb is offline  
Oct 28th, 2008, 06:54 AM
  #27  
Jed
 
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<Author: cigalechanta
Date: 10/26/2008, 08:47 pm
shades of Palin >

What shade is that? Is it the 'gratuitous green' or the 'malevolent magenta'?
Jed is offline  
Oct 29th, 2008, 04:19 PM
  #28  
 
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Well, I do think this is a place to post a bad experience and also a good experience for the benefit of all travelers and Fodorites so we can make up our own minds.

It does sound like some are attacking
the New Jersey school teacher, though


I hope Aschenerman1 continues to post here...and report on her trips, and maybe we owe her an apology before anyone should say she should have apologized to Peter.

I have no dog in this hunt, it's just not nice how Ascher has been confronted though.

a couple of years ago or maybe more, many people recommneded a private guide in Paris , who practically became part of everyone's family, and everyone said he was wonderful.

Was his name David something?

Does anyone remember and could give full name and contact?
Mahya2 is offline  
Oct 29th, 2008, 04:34 PM
  #29  
 
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Is Michael Osman the guide you are looking for?
Iregeo is offline  
Aug 14th, 2009, 08:54 PM
  #30  
 
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It sounds as if there is a cultural difference. I base my theory on the following incident. My friend and I asked the concierge at our Paris hotel to call a taxi for us. It was pouring rain and we waited 20 minutes at the gate but no taxi. My friend went back in and the concierge said probably the rain slowed traffic. Finally people were dropped off at the hotel by another taxi. We took that taxi and went to dinner. When we returned the concierge was mad. We inconvenienced the driver. He did not care that we stood in the rain for 30 minutes waiting.

I can understand (working in retail) that when we make inquiries to a business we (in the US) do not consider that we are under any obligation. And with customer service-oriented businesses it is their job to provide information. Unless we call back to book we have not made a commitment. People call me at work to ask questions about cooking classes. I provide the information, it's part of my job. If they don't call back to book a class I don't get angry. I gather that in France the philosophy is not consumer-oriented, which is why we are expected to greet a proprietor, not the reverse.
bluzmama is offline  
Aug 15th, 2009, 02:13 AM
  #31  
 
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>>>My friend and I asked the concierge at our Paris hotel to call a taxi for us. <<<

With this action you have concluded a treaty and you originated costs for the taxi company. The taxi driver had a legal claim to pay him at least for the way to the hotel. This is the reason why the taxameter starts with a basic fee.

What you have done is breach of a contract. The concierge was right to be mad at you. In future, the taxi company will think twice whether they should send a car if this hotels calls one. So, you harmed the taxi company, the taxi driver, the concierge, the hotel and future hotel guests.

Of course, in legal terms, what you have committed is just a minor fraud and nobody would sue you for this (although the taxi company would be legally entitled) but we would consider this behavior as extremely bad manners.
traveller1959 is offline  
Aug 15th, 2009, 05:21 AM
  #32  
ira
 
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Hey as,

So, tell us about your visit.

What did you like and not like?

ira is offline  
Aug 15th, 2009, 09:02 AM
  #33  
 
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I believe he New Jersey teach. She did include the quote "rude person" that was in the email they had sent. There is another company that is suppose to be good-I think it is called Sandleman's-not sure exactly.
Anyone, hands down I believe the teach!
frenchwow is offline  
Aug 15th, 2009, 09:08 AM
  #34  
 
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Too late everyone. You scared the OP off. This thread is 10 months old, and he/she has never been back.
Jean is online now  
Aug 15th, 2009, 09:28 AM
  #35  
 
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sorry didn't realize it was an 08 posting-still believe he teach!
frenchwow is offline  
Aug 15th, 2009, 05:02 PM
  #36  
 
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I know this post is old - but it does provide an example of the idferent ways people look at things (and why some of the complaints on tripadvisor seem out of kilter).

When someone contacts a company about arrangements for private tours - as opposed to general info for tours that actually exist - they can be taking a significant amount of their time in putting together a plan.

If they got all the information from them and then never bothered to tell them if they would take the tours or not I can definitely understand the company emailing to ask if the poster was interested or not. And they're not rude for asking - the poster was rude for taking up their time to put together a private tour plan and then never even telling them they're not interested.
nytraveler is offline  
Aug 15th, 2009, 09:46 PM
  #37  
 
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Frankly regarding my taxi issue, wouldn't it have been nice if the taxi company had let us know that we'd have a wait? We were waiting in the rain with our umbrellas as our only cover. Sorry but I don't feel particularly guilty after waiting for 30 minutes, especially after making a second trip inside to inquire as to the delay. If they'd said we'll be X minutes we could have waited in our nice dry room or the lobby. The lobby was well inside the courtyard without a view of the street which is why we were waiting outside to begin with.
bluzmama is offline  
Aug 16th, 2009, 09:15 PM
  #38  
 
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I would tend to agree that 30 minutes is an unreasonably long wait (barring a transportation strike).
kerouac is offline  
Aug 17th, 2009, 08:24 AM
  #39  
 
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I wouldn't wait 30 minutes, rain or no rain. This is Paris, for heaven's sake, not some small town out in the sticks.
Jean is online now  
Aug 17th, 2009, 09:51 AM
  #40  
 
Join Date: Feb 2008
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Thank you for your support. I'd have walked to the metro but my friend is not that fleet of foot.
bluzmama is offline  

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