Orbitz - WARNING
#1
Original Poster
Joined: Sep 2003
Posts: 850
Likes: 0
Orbitz - WARNING
This morning I received an email from a company called Reservation Rewards stating that they were going to bill my membership fee to my AMEX and they had the last four digits of my account. This is not a program I signed up for so I called AMEX. They checked my account and told me that it was initiated through Orbitz and that this was a common problem. Apparently (probably buried deep in a disclaimer) they are able to share your information with this company.
AMEX told me that they are working to remedy the situation. So in the meantime, if you purchase anything through Orbitz (I bought an airline ticket to Spain through them last month) you may be authorizing them to share your credit card information with other companies.
AMEX told me that they are working to remedy the situation. So in the meantime, if you purchase anything through Orbitz (I bought an airline ticket to Spain through them last month) you may be authorizing them to share your credit card information with other companies.
#5

Joined: Jan 2003
Posts: 35,152
Likes: 0
Lots of companies give your name and address to affinity credit cards. I have to always go out of my way to get them to stop mailing.
This sounds like you clicked on something to allow that billing, Orbitz cannot automatically bill you for something you did not accept. I've seen that Reservations Rewards thing on lots of websites, and you have to click on it to agree. It claims to give you some free $10 off on something (or something like that), and so lots of people click to get that, but it signs you up for something, and I know because I've read it, it does say that if you read all the details.
This sounds like you clicked on something to allow that billing, Orbitz cannot automatically bill you for something you did not accept. I've seen that Reservations Rewards thing on lots of websites, and you have to click on it to agree. It claims to give you some free $10 off on something (or something like that), and so lots of people click to get that, but it signs you up for something, and I know because I've read it, it does say that if you read all the details.
#6



Joined: Oct 2005
Posts: 75,008
Likes: 50
yep - that is what I posted on Jayne's other thread. It is tempting to click on that $10 bonus/discount -- but that actually signs one up for another program.
I've used Orbitz several times and never been billed by some third party - because I've let them keep their $10 . . . . .
I've used Orbitz several times and never been billed by some third party - because I've let them keep their $10 . . . . .
#7
Joined: Jul 2008
Posts: 82
Likes: 0
This happened to a friend recently. She booked a hotel on Orbitz and shortly thereafter was being charged for some rewards program.
She *thinks* it was a box that was pre-checked and she didn't see it to uncheck it.
Pretty nasty way to drum up business.
She *thinks* it was a box that was pre-checked and she didn't see it to uncheck it.
Pretty nasty way to drum up business.
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#8
Original Poster
Joined: Sep 2003
Posts: 850
Likes: 0
That's exactly what happened. I clicked to see what the offer was about and when I saw that you had to pay did not sign up. AMEX told me that just by clicking they sign you up and they are trying to put a stop to it. What a scam.
#9
Joined: Jan 2007
Posts: 423
Likes: 0
Priceline has the same thing. I have two recurring payments of $12 each since March and it was because I didn't read the fine print on Orbitz and on Priceline. You know the expression "Fool me twice. . ." Well, that's me. I am an experienced internet user and feel really stupid.
The two companies that are billing me are GreatFun and the other is Shoppers Advantage. Do a Google search on either one and you will see that there have been many consumer complaints.
But if you go to the Priceline page (as I just did) you will see that if you check the 10% box you have a free 30 day membership. If you don't cancel within that time, there is a $11.99 recurring fee.
Anyway, I've canceled both memberships.
The two companies that are billing me are GreatFun and the other is Shoppers Advantage. Do a Google search on either one and you will see that there have been many consumer complaints.
But if you go to the Priceline page (as I just did) you will see that if you check the 10% box you have a free 30 day membership. If you don't cancel within that time, there is a $11.99 recurring fee.
Anyway, I've canceled both memberships.
#11
Joined: Feb 2004
Posts: 4,258
Likes: 0
Not to change the subject, but... One of these programs worked well for me. I booked 4 tickets round trip London - Tokyo - Beijing - overland to Shanghai - Shanghai to London. Total cost was about $8000. When I was done, it said to click something to save 10%. I clicked an djoined Great Fun and got a check for about $800 back! I was skeptical that they would honor the deal, but they did. Soon after, I cancelled the service and the monthly fee.



