La Scala tickets online or by phone

Apr 25th, 2005, 02:47 PM
Join Date: Sep 2004
Posts: 7,142
<< Turns out there is a 20% surcharge on online orders. If there is no surcharge on phone orders, I will definately go that route.>>


I have not bought tickets for (or been to) La Scala.

However, in my experience with other concert venues thoughout the world:

You are much better off calling and talking direct even if the price is the same as ordering online.

You will get better seats and there are software no "glitches" regarding the number of tickets or anything else.

This same rule of thumb regarding direct contact vs. email/website also applies to getting the best plane tickets, hotel rooms, restaurant tables, etc. Also, you get any questions regarding particulars answered immediately. It's always better to call instead of using the internet for these things.

My two cents, FWIW.
bardo1 is offline  
Apr 25th, 2005, 03:44 PM
Join Date: Sep 2004
Posts: 45,322
Bardo, I agree with you. It has been my experience also. I sure am not nervous about using online sites but have always had better luck with telephone calls.
LoveItaly is offline  
Apr 27th, 2005, 12:57 PM
Join Date: Feb 2005
Posts: 23
Earlier today (3am my time!) tickets went on sale for numerous dates at La Scala. My husband got online to get tickets, while I tried the phone. For 10 minutes I dialed and could not get through. Finally, we got tickets online, picked our price range, paid via credit card -- very easy.

Trouble is, we bought tickets for the wrong date! Not a problem with their website. Definitely a mistake on our part.

Finally got through to La Scala and begged to have our tickets swapped for another date, or to refund them, but had no luck.

So, we are now debating:

1) Do we take the train from Verona into Milan, see the opera, and return to Verona late that night to continue our trip?

2) Do we find someone to buy our tickets via or someone maybe on this forum?

3) And if we are able to sell our tickets to another lucky soul, will we be able to buy tickets from an agency or somewhere else for the night we wanted to attend? Any suggestions on how to do this would be appreciated.

The night we chose (June 27), and the night we wanted to attend (June 29) sold out within 20 minutes.

KarenKL is offline  
Apr 27th, 2005, 01:17 PM
Join Date: Jul 2004
Posts: 1,602
You can always try their ticket office for the release of same-day discount tickets-but I wouldn't hold my breath that you'll be able to get any on the date that you want. I got tickets at La Scala the day of, only because I went to see an obscure boring German opera-that would not be the case for a highly anticipated production like "La Boheme."

I think your next choice would try and find a ticket broker.
Spygirl is offline  
May 2nd, 2005, 06:49 AM
Original Poster
Join Date: Jan 2005
Posts: 67
Just as follow up to my original post-
Gander, I did not succeed at getting tickets for La Boheme at La Scala. I was prepped, had practiced the site many times, and had my phone next to me with the number of the ticket office, so I could try online and phone at the same time. At midnight my time, when the tickets went on sale in Milan, the site crashed, or did something wierd. I could not get through on the phone. By the time I got back to the site online,20 minutes later, tickets were sold out.

I contacted in the morning when they opened. They were having trouble gtting any tickets through their brokers. A few days later, someone from SelectItaly called and offered me tickets in the balcony for $300 a piece. Too pricey for me, so I passed on them. The people at SelectItaly are very helpful and pleasant, though. They explained that demand for La Scala is even higher than usual because of the earlier strikes.

KarenKL, my two cents, if you haven't decided yet what to do with your tickets, is to take the train and go!

As for us, my daughters were still intent on wanting to see an opera live, so we are seeing Thais in Rome. Opening night. We'll all get into our finest dress. Should be fun.

barbara33 is offline  
Jun 11th, 2005, 05:21 PM
Join Date: Feb 2005
Posts: 23
Turns out additional tickets to La Cenerentola at Teatro alla Scala became available, so I bought tickets to the performance I want to see, plus I have the tickets from the mistake I made a few weeks back for the wrong night.

If anyone is looking for opera tickets on June 27, 2005, just let me know!

Lesson learned: even if they sell out when they go on sale, always go back and check to see if additional tickets became available!
KarenKL is offline  
Sep 2nd, 2005, 11:01 PM
Join Date: Sep 2005
Posts: 2
Here's my first post. Thanks to all the other seasoned travelers out there!

If all the La Scala tickets for the performance you want are sold out, I recommend you check the website several times a day, until you go on your trip. Sometimes, you'll see singles or pairs of tickets pop up. If you are really, really lucky, you will see them release a bunch of tickets at once for several performances. I only know because that happened to me!

I don't know why the tickets were released (probably returned by season holders who couldn't make the date or for VIPs). But I saw 8 tickets for the second row, Row B, go on sale at the same time! This was roughly two weeks before the performance. And I bought two tickets - each were only 60 euros plus the 20% advance fee. I feel very blessed.

Now I can take my wife to the Barber of Seville on our honeymoon! Good luck to all the old and young opera lovers out there!
learningtheropes is offline  
Sep 5th, 2005, 06:40 AM
Join Date: Jul 2004
Posts: 6,282
Thanks for the useful tip, learningtheropes. It's lovely that you will have this wonderful experience on your honeymoon ! Hope it's all fabulous.
caroline_edinburgh is offline  

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