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Is it possible to get a refund for train tickets?

Is it possible to get a refund for train tickets?

Aug 14th, 2006, 05:04 AM
  #1  
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Is it possible to get a refund for train tickets?

A few months ago I bought the below train tickets and unfortunately did not check the 'trip insurance' box when I ordered them on-line. Is there any way to get a refund?

August 17: Avignon to Paris on TGV
August 19: Paris Nord to Koln, Germany on TGV
August 21: Koln to Frankfurt Airport: DB

Thank you!!

katzen is offline  
Aug 14th, 2006, 05:07 AM
  #2  
 
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I think if your tickets are not the PREM (discounted) tickets you can get a refund---but, I may be wrong.
francophile03 is offline  
Aug 14th, 2006, 05:08 AM
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Oops-PREM tickets are for the SNCF trains only not for the DB trains.
francophile03 is offline  
Aug 14th, 2006, 05:29 AM
  #4  
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Thank you francophile03. All of the SNCF TGV tickets are Prems.... these two are 2nd class. I also had another reservation for August 13 from Strasbourg to Avignon on TGV ... 1st class .. but I'm assuming since the date is past I can't get those back either.

DB is just regular fare in an ICE train. I know i've read on here somewhere about a phone number ... so trying to locate that.

Thanks again for your help
katzen is offline  
Aug 14th, 2006, 05:42 AM
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Sorry katzen, as far as I know you are stuck with the PREM tickets. Before you purchase them there is a note there about being non-refundable, non-changeable.
francophile03 is offline  
Aug 14th, 2006, 05:43 AM
  #6  
ira
 
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Hi K,

It is possible to get refunds for some tickets, even after the departure date.

Call SNCF at 011 33 8 92 35 35 39

Try www.euraid.de (they have a US phone number) for the Bahn.de tickets.



ira is offline  
Aug 14th, 2006, 05:46 AM
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Isn't that why they want you to stamp the ticket before you board the train? Proof that you used the ticket?

Two years ago, I brought an unused ticket and used it to purchase a different ticket. They gave me credit.
wally34949 is offline  
Aug 14th, 2006, 05:52 AM
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You don't need to stamp PREM tickets.
francophile03 is offline  
Aug 14th, 2006, 06:00 AM
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Standard French train tickets are valid two months. Prem tickets are valid for a specific train on a specific date - that's why they're cheap.
GeoffHamer is offline  
Aug 14th, 2006, 06:57 AM
  #10  
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Thank you for all of the feedback. Ira, I will try giving this number a shot. Thanks!
katzen is offline  
Aug 14th, 2006, 07:29 AM
  #11  
ira
 
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Good luck, K.

ira is offline  
Aug 14th, 2006, 07:50 AM
  #12  
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Thanks Ira!!

I was unable to get any refunds for my travel on the TGV tickets (SNCF) due to the fact they were ordered on-line and were all PREM fares. I wish I had checked the travel insurance box ... lesson learned.

I was able to get a full refund for my ticket on the DB train.

Thanks for all of your help!
katzen is offline  
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