How's TrenItalia's website working now?

Old Sep 26th, 2007, 05:19 AM
  #1  
Original Poster
 
Join Date: Mar 2006
Posts: 97
Likes: 0
Received 0 Likes on 0 Posts
How's TrenItalia's website working now?

Although I never bothered booking train tickets in advance, the Amica fares and Ira's advice got me to try it, even after all those threads about all the problems. I just thought perhaps the site is working now. NOT!!! Is anyone else unable to pay with US credit cards?
GianniFL is offline  
Old Sep 26th, 2007, 05:53 AM
  #2  
 
Join Date: Oct 2003
Posts: 36,757
Likes: 0
Received 14 Likes on 11 Posts
Did you notify your credit card company that you were making an overseas purchase?
kybourbon is offline  
Old Sep 26th, 2007, 06:30 AM
  #3  
Original Poster
 
Join Date: Mar 2006
Posts: 97
Likes: 0
Received 0 Likes on 0 Posts
Yes, and when I called them again later both said no charge from Eurpoe had been smbmitted.
GianniFL is offline  
Old Sep 26th, 2007, 06:48 AM
  #4  
 
Join Date: Jan 2007
Posts: 78,320
Likes: 0
Received 0 Likes on 0 Posts
Ira - not so easy, trenitalia.com???
PalenQ is offline  
Old Sep 26th, 2007, 06:51 AM
  #5  
 
Join Date: Apr 2007
Posts: 72
Likes: 0
Received 0 Likes on 0 Posts
I recently purchased two tickets on Trenitalia; I wish I'd booked for them together. The first one went through quite well. The second was rejected. I tried another card, which was rejected. Minutes later both card companies called me, suspecting fraud. I thought I straightened it out, but one card still didn't work, and Trenitalia locked me out of the site. I had to submit for reinstatement and wait 24 hours. Then I was reinstated but my card was rejected (because it had been used on my "frozen" account), and I was locked out again. Anyway it took several days but I finally was able to book.
RNSuzanne is offline  
Old Sep 26th, 2007, 06:57 AM
  #6  
 
Join Date: Jun 2004
Posts: 243
Likes: 0
Received 0 Likes on 0 Posts
RNSuzanne - how were you able to finally book. Both my Amex and MC were rejected and I needed to apply for reinstatement. Amex cleared the problem, but when I tried using my work e-mail to open another account, it booted me out for using the card on two diffent accounts. Now I'm waiting for reinstatement on both accounts!

I didn't about notifying my credit card companies about the transactions because I just bought SENA bus tickets online and didn't have any problems.
BarbaraJ is offline  
Old Sep 26th, 2007, 07:02 AM
  #7  
ira
 
Join Date: Jan 2003
Posts: 74,699
Likes: 0
Received 0 Likes on 0 Posts
Hi PQ,

They don't have a smiley for a white flag.

ira is offline  
Old Sep 26th, 2007, 07:09 AM
  #8  
 
Join Date: Jun 2007
Posts: 66
Likes: 0
Received 0 Likes on 0 Posts
I just ordered a few days ago from the Trentalia site.
Two tickets from ven to Flor.
Then two from Flo. to Rome.
I had all sorts of problems with payment with Visa.
They were not taking my card even though I kept putting in all the right info.
Then I phoned Visa and sure enough Visa has started a new Visa security for online purchases only. Not all sites have joined up yet but if you look at the list of who has, Trentalia is on there.
Visa walked me through there web site and I got a password for online purchses.
Then I went to Back to Trentalia, and when I put in Visa number this time , it had automatically asked for my password and everything went thru without a hitch.
Then I did the next segment of my trip and it took only seconds to get it all done.
MERLOT is offline  
Old Sep 26th, 2007, 07:44 AM
  #9  
Original Poster
 
Join Date: Mar 2006
Posts: 97
Likes: 0
Received 0 Likes on 0 Posts
OK thanks for the responses. Looks like it's still very much the same hit or miss with no rhyme or reason. I'll just keep buying tickets after I get to Italy. I have had very good luck with the machines at Termini and there are so many I have not seen lines.
GianniFL is offline  
Old Sep 26th, 2007, 09:02 AM
  #10  
 
Join Date: Jan 2007
Posts: 78,320
Likes: 0
Received 0 Likes on 0 Posts
Ira - truce then.
PalenQ is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
maitaitom
Europe
24
Aug 10th, 2018 11:30 AM
cathies
Europe
7
Jan 21st, 2013 12:07 PM
Cody_20
Travel Tips & Trip Ideas
5
Jul 28th, 2012 11:19 AM
tom18
Europe
11
Jul 29th, 2011 10:04 AM
CAPH52
Europe
43
Feb 21st, 2007 08:41 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Do Not Sell or Share My Personal Information -