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First Timer Question---which airline from Seattle?

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First Timer Question---which airline from Seattle?

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Old Mar 6th, 2006 | 09:51 AM
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First Timer Question---which airline from Seattle?

Hello---I finally got up my nerve to ask a question. We will be meeting up with family in Seattle to start our next trip to Germany. We will only fly airlines that take us non-stop to our first stop in Europe---in other words, we don't want to fly to Chicago or the east coast and catch a flight from there. I see my choices from Seattle are British, Scandinavian, and Northwest. Family members have had bad luck in the past with Northwest (lost luggage, serious delays). Between the other two, what do experienced travelers here like? I saw a discussion here about the safety of the 747 versus the Airbus which said it all comes down to the number of engines (2 versus 4). But I thought Scandinavian, which uses an Airbus, has an excellent safety record, and a great reputation. (Although somewhere I read that service on Scandinavian had slipped lately, and I can't remember where I saw that.) I'm also wondering about other considerations such as overall service, seating configurations, airport facilities, carry-on policy, etc. We have been to both London and Copenhagen and like both cities, so that isn't a factor. We can easily get a connecting flight to our destination in Germany (which we haven't decided yet) from either one. Cost-wise, when I look for tickets I see British usually has a better price, but that is not actually determinative for us. I'd gladly pay a little more to get better safety and service, and the best overall experience. Does anyone have a preference? Thank you for your help.
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Old Mar 6th, 2006 | 10:12 AM
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Welcome to Fodor's. I'm glad you posted. You'll find it very useful.

The general opinion is SAS is better. (Don't know about recently.) BA is pretty tight in coach class. As is Northwest/KLM. BA has a nice business class however. And I've been generally happy with BA service.

London Heathrow is a big airport. You might have a bit of a trek between flights.

Does it have to be Seattle? Lufthansa flies nonstop to Frankfurt from Portland. And there are other options from Vancouver, B.C.
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Old Mar 6th, 2006 | 10:24 AM
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I'd agree with Northwest being less (way less) than optimal, I haven't had particularly good experiences with them and avoid them whenever possible. Haven't flown Scandinavian, but have done BA several times, in Economy and Economy Plus, and it's probably the nicest airline I've flown, better than the US cattle classes to Europe. The second poster recommended Lufthansa; they're reliable (German), but I thought their coach was even smaller than US domestic (my shuttle flight within Germany had more room than the Atlantic crossing), but that was a few years ago, so maybe they've added some space. Don't worry about safety; you've got a considerably better chance of dying on the way to the airport rather than on the plane, regardless of which of these airlines you choose (as for the 4 vs. 2 engine battle, the 2 engine planes can make it to an airport on 1 engine just fine, actually they can cross the Atlantic on one, though they usually won't).
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Old Mar 6th, 2006 | 10:32 AM
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Hi Mimar---In this case it does have to be Seattle. The logistics of getting to either Portland or Vancouver BC complicate things too much. And it seems like British and Scandinavian are both good airlines, I'm just having trouble choosing between them.

Grsing---so the 2-engines versus 4-engines is not a consideration? I know statistically they are all considered safe, but someone on the other post I read was adamant about this---he said "more is better when crossing the pond."
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Old Mar 6th, 2006 | 10:33 AM
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Wow all the NWA bashing. If you fly enough you will have bad luck with any airline. I have had good luck with them and they now fly the new A330 direct to Amsterdam. It isint a bad flight, all of the seats have tv screens in the back of them and they are way better than the old DC10's.
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Old Mar 6th, 2006 | 10:41 AM
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Unfortunately, our daughter got stuck in Amsterdam for 2 days last year and absolutely won't consider flying Northwest again.
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Old Mar 6th, 2006 | 10:43 AM
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SAS and BA both use 4-engine aircraft between SEA and CPH/LHR respectively (B747 by BA, A340 by SAS.) Northwest uses 2-engine A330 planes to AMS. All are perfectly safe. BA's 747s are older than the other airlines' planes, but well built by our neighbors who pay taxes and keep the schools running, if you get my meaning.

None of the above will be especially comfortable in discount coach. BA and SAS offer "premium economy" with more legroom but at a higher price.

Connecting at CPH or AMS is easy and pleasant. Connecting from long-haul to short-haul at London Heathrow is crummy, because (usually) you need to change terminals. Connecting to most points in Germany is easy at any of these airports.

In summer, BA will be 2 747s on some days between Seattle and London (1 on others) so there will be a lot more seats available on BA than on the others.

While you asked about Seattle, you might want to know that Lufthansa fly nonstop to Frankfurt from both Portland and Vancouver, so that would avoid a European connection altogether. (4-engine Airbuses in both cases.)

Welcome to Fodors, by the way.
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Old Mar 6th, 2006 | 10:55 AM
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Nora, we live in Olympia and have traveled often in two ways. The best by far, in my opinion, is the non-stop out of Portland to Franfurt without a doubt. There are NO crowds (NO LINE WHATSOEVER) and parking each pretty cheap at the private lots right near the airport. Return customs is fast, although they do it using buses from the plane. The plane is generally a Airbus 340 (4 engine job that has the movies in the seats ahead of you) Seating is so-so, they use a kind of seat that tries to fit your body, but it can end up a bit tight if you have a belly like mine. Service has been perfect and oh, is that non-stop just great and worth any trouble and slightly more costs. In fact my family is using this flight again this summer. The second best choice is to run up to Vancouver and leave from there. This last summer it was on a 747. Again, great flight, although that plane didn't have the seat back movie screens. It was not bad at all going through customs in Vancouver, although you do have the usual border issue. Parking was preety cheap as well and the airport is very easy to get to. I have looked at the SAS Copenhagen and Northwest Amesterdam ways as well, but they seem much more crowded and hectic in Seattle. E-mail me if you like for more details, and if you like I can give you my number to call for more info. We have rented cars at Frankfurt and taken the train, so I can help there as well, no problem. If you would like a little more advice. My teens have traveled this route as well.
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Old Mar 6th, 2006 | 10:55 AM
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While I understand your daughters' opinion, I agree with jay. Everyone has an airline horror story, and everyone will have their own opinions on which is best/worse based on their own experiences. I loved NW and had absolutely no problems with them after numerous fights, but did not like our SAS flight and thought the customer service was horrible the one time that we did use them. Unfortunately I can't yet comment on British Airways, although I am flying with them to Croatia in November.

Good luck and welcome to Fodors!
Tracy
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Old Mar 6th, 2006 | 11:04 AM
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Nora, I just saw your post about the logistics for leaving at other places besides Seattle. All of our familiy agreed that the relaxed experience of going out of Portland as compared to the lines and more hectic Seattle was well worth it. (Vancouver was aliitle more work, but well worth the non-stop nature) The non-stop part was just an added BIG bonus. You used to be able to rent a car in Seattle and drop it off in Portland without a drop charge, so if that is true, that might help. One added plus is that during the summer the over-the-pole route is very smooth flying as compared to the other routes that go over the northern Atlantic. Artic summer air masses are very stable without the thunderstorms and choppy air over the north Atlantic route. Where are you headed in Germany?
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Old Mar 6th, 2006 | 11:28 AM
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I always fly British Air Seattle to Heathrow on the overnight flight. Have probably done it 4 or 5 times now. I like it just fine and have never had serious problems with them. Those great seatback video screens, and the food's OK too. They do try to make it as pleasant as possible in my experience. I usually price tickets various places, then telephone direct to book with BA.
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Old Mar 6th, 2006 | 11:34 AM
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Olyman---thanks, you make a very convincing argument for Portland. I guess I could check with everybody and see if they could depart from there. We are going to a reunion near Stuttgart, and then on to Münich, Austria, etc. But I was actually thinking of flying into Frankfurt because I have read that airport is so easy to navigate, and we can catch a train right in the airport to our destination. Is that true? And what time of day does that Lufthansa flight leave Portland and arrive in Germany?
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Old Mar 6th, 2006 | 11:51 AM
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Suze----thank you---I was hoping your would answer. I've seen your name here a lot and you are always helpful.
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Old Mar 6th, 2006 | 11:52 AM
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The latest schedule is leaving Portland at 1:15pm and arriving at 8:25am the next morning. Coming back it leaves Frankfurt at 10am and get into Portland at 11:25am. These are subject to some change as the dates get closer. Last year we were able to actually check in for our return flight at a Lufthansa counter right at the top of the stairs from the train station. It was labelled "some special service or something" but since there was no one there they said we could check in there. No lines and we were all checked in within minutes of arriving at the airport. We had returned our rental car in Hannover and had taken the train to Franfurt from there. We had rented a car since we did a southern Germany/Slovenia/Croatia/Austria trip along the back roads. My kids have GAPP Program exchange partners in Hannover, so we went there to meet the parents.
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Old Mar 6th, 2006 | 12:01 PM
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Olyman, where do you spend the night before the return flight? Frankfurt or a small town nearby? Do you have any problem getting to the airport in the morning? I think for a 10 am flight you would have to be there at 8?
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Old Mar 6th, 2006 | 12:19 PM
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I think 8 am would be fine. Last year we got up very early and took a train from Hannover (about a 2 hour ride). The parents we were there to meet took us to the train station. We had bought tickets in advance to get guaranteed seats. I think this summer we will be staying in Baden Baden for the last 2 days and taking the train from there on departure day. That way we can turn the rental car in a few days earlier. My daughter found train schedules somewhere on the internet to confirm times, etc. What dates are you planning to travel? By the way we are using frequent flyer mileage (United) for 2 seats and my kids are flying on special fares through there exchange program.
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Old Mar 6th, 2006 | 01:30 PM
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This is good to know---I've never thought of driving down to Portland to catch a flight. We have flown British our last 5 trips, and it was fine, except for the fact that British pilots seem to have a penchant for powering up and going around again instead of landing. It's happened to us twice, once coming in to Heathrow, and once into Seattle. I'm sure it's safe, but it is a bit unnerving; especially when they wait 10 minutes to tell you why. I don't know how unusual this is. Anyone else have this experience?

Anyway, for that and other reasons we were thinking of trying SAS next time (I am another one in the "won't fly NW" camp). But this Portland flight sounds possible. Olyman, what if all the Seattle travelers start flying out of Portland? It won't be uncrowded any more!

Suze--do you prefer British because of price, or do you think it's a better airline than SAS?
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Old Mar 6th, 2006 | 01:38 PM
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Just as a heads up - there have been plenty of rumors flying around that Lufthansa is not happy with business out of PDX and is mulling relocating the flight to SEA. Nothing to deter plans for this year, but the Port of Seattle is hell-bent on getting more Europe nonstops, and United still has a ton of route authorities from SEA to many European cities. I mention UAL because they and LH have a bazillion codeshare flights between the US and Germany - LH numbers on UA planes and v.v., so SEA-FRA or SEA-MUC could be started by Lufthansa/United as soon as they get slots at SEA.

Having ridden on both, I think SAS' economy service is pretty comparable to BA's. BA's network is a lot bigger, so connecting to more cities in Europe/Mideast is easier with BA than SK.

I have also found BA's prices to be cheaper than SK's as a general rule.
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Old Mar 6th, 2006 | 01:44 PM
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Did you check to see if Lufthansa goes non-stop from Seattle to Germany?
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Old Mar 6th, 2006 | 01:52 PM
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I took BA the first time because I did not want to stop in the U.S. on the way to Europe and I like to fly overnight rather than waste a daytime.

BA fares have always been comparable. Since thing went smoothly, I just take that same flight each time. Those seatback TV's are the best invention (I don't sleep on planes). And service and food, well I feel they do the best all things considered.

I can't compare it to SAS since I've never flown them. And I'm most definitely NOT driving to Portland to fly to Europe -LOL. I think SeaTac is a great airport.
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