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Fare reduction credit or refund

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Old Apr 16th, 2003 | 11:31 AM
  #1  
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Fare reduction credit or refund

When I saw that United dropped the fare on my upcoming trip to the UK, I called them and they are giving me a credit for the balance (non-refundable ticket so no cash back). There was no fee since I didn't change flight times. With United, the lower fare had to be a posted fare, not an internet special.<BR><BR>A family member is flying on British Air with a similar restricted economy ticket. BA told them that they don't give credit or refunds for purchased (economy) tickets when a fare is downgraded. One would have to cancel, pay a penalty, and then re-book at the lower fare. The penalties are steep so this isn't worthwhile.<BR><BR>Has anyone else found this to be true with BA (no credit for lowered fares)? What about other major airlines?
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Old Apr 16th, 2003 | 12:06 PM
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Aer Lingus has been advertising so many specials lately. I purchased my ticket with them in January. I asked if the fare was cheaper would they give me basically the deal you are getting with United. They said they do not do that.<BR><BR>I did get a credit on Continental when there was a reduction in the fare. Not a rebate exactly, but Continental dollars towards a future flight in the form of a certificate.
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Old Apr 16th, 2003 | 12:25 PM
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The credit certificate is what United is issuing me. It sounds like there's no concensus of policy among airlines.
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Old Apr 16th, 2003 | 12:33 PM
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<BR>Air France told me that the new fare has to be more than $160 less than your booked fare in order to get any benefit. Not sure what that means, exactly...
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Old Apr 16th, 2003 | 12:53 PM
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ira
 
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Hi kt,<BR><BR> They will charge you $150 to cancel you and then rebook you on the same flight, in the same seat.
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