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-   -   Fare reduction credit or refund (https://www.fodors.com/community/europe/fare-reduction-credit-or-refund-307738/)

alan64 Apr 16th, 2003 11:31 AM

Fare reduction credit or refund
 
When I saw that United dropped the fare on my upcoming trip to the UK, I called them and they are giving me a credit for the balance (non-refundable ticket so no cash back). There was no fee since I didn't change flight times. With United, the lower fare had to be a posted fare, not an internet special.<BR><BR>A family member is flying on British Air with a similar restricted economy ticket. BA told them that they don't give credit or refunds for purchased (economy) tickets when a fare is downgraded. One would have to cancel, pay a penalty, and then re-book at the lower fare. The penalties are steep so this isn't worthwhile.<BR><BR>Has anyone else found this to be true with BA (no credit for lowered fares)? What about other major airlines?

Sher Apr 16th, 2003 12:06 PM

Aer Lingus has been advertising so many specials lately. I purchased my ticket with them in January. I asked if the fare was cheaper would they give me basically the deal you are getting with United. They said they do not do that.<BR><BR>I did get a credit on Continental when there was a reduction in the fare. Not a rebate exactly, but Continental dollars towards a future flight in the form of a certificate.

alan64 Apr 16th, 2003 12:25 PM

The credit certificate is what United is issuing me. It sounds like there's no concensus of policy among airlines.

kt_tak Apr 16th, 2003 12:33 PM

<BR>Air France told me that the new fare has to be more than $160 less than your booked fare in order to get any benefit. Not sure what that means, exactly...

ira Apr 16th, 2003 12:53 PM

Hi kt,<BR><BR> They will charge you $150 to cancel you and then rebook you on the same flight, in the same seat.


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