edinburgh luxury hotel opinion
#3
Joined: Jul 2004
Posts: 6,282
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The Balmoral is a old-style grand hotel with lots of character (although like all older hotels, some rooms are bigger & grander than others). When we stayed there we had one of the cheapest rooms which was still quite large but without the castle view (it looked over the North Bridge) : the decor was quite tweedy & masculine & not really to my taste, but everything was quite luxurious & the service was superb. The public rooms, like the Palm Court bar, are nice too. The pool is quite nice but small and in the basement.
The Sheraton is a modern concrete box - I'm not sure what it claims for itself but IMO it's a 4* as opposed to the Balmoral which is a 5*. When we stayed there, I thought the room could have been in a standard chain hotel anywhere and it wasn't very big. The top floor rooms are a bit bigger. The public areas are pretty average too. It has a fabulous spa, though, although even as a resident you have to pay to access the 'thermal suite', rooftop spa pool etc.
As regards room size/standard, it's possible we were just lucky at the Balmoral & unlucky at the Sheraton - I don't enquire about room sizes in advance.
The Sheraton is a modern concrete box - I'm not sure what it claims for itself but IMO it's a 4* as opposed to the Balmoral which is a 5*. When we stayed there, I thought the room could have been in a standard chain hotel anywhere and it wasn't very big. The top floor rooms are a bit bigger. The public areas are pretty average too. It has a fabulous spa, though, although even as a resident you have to pay to access the 'thermal suite', rooftop spa pool etc.
As regards room size/standard, it's possible we were just lucky at the Balmoral & unlucky at the Sheraton - I don't enquire about room sizes in advance.
#5
Joined: Jul 2004
Posts: 6,282
Likes: 0
I'd be put off the Glasshouse by its location - it may be nice inside but it's a) on a major traffic intersection and b) above the 'Omni Centre' which contains a cinema, a young people's bar & nightclub and cheap chain eateries. From what I've seen of the rooms (peering in through the windows of those that face on to the roof garden) they didn't look that special anyway.
The Scotsman is supposed to be nice and I know Sheila has stayed there more than once.
The Howard is also very posh but I'm not sure I'd fancy it - a bit too small & personal for me (a butler unpacking *my* clothes ? - no thanks !)
The Scotsman is supposed to be nice and I know Sheila has stayed there more than once.
The Howard is also very posh but I'm not sure I'd fancy it - a bit too small & personal for me (a butler unpacking *my* clothes ? - no thanks !)
#7
Joined: Jul 2004
Posts: 6,282
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It was nice but not fantastic - we were most impressed by a) shoes cleaned free overnight & left outside the room nicely gift-wrapped in a basket and b) breakfast delivered in a trolley-cum-hot cabinet-cum-dining table. (We stayed there for our first anniversary.)
But isn't the Scotsman just as expensive as the Balmoral ?
But isn't the Scotsman just as expensive as the Balmoral ?
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#8
Joined: Aug 2005
Posts: 119
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Visited Edinburgh several years ago and stayed at the Balmoral hotel. Highly recommended and although extremely luxurious they sometimes offer very competitive rates. Worth checking out.
There is a story about it. I had found a standard room at the hotel through Lastminute.com at a very reasonable rate, around 100 pounds if I remember correctly. Now while browsing their website checking the room descriptions I noticed that Balmoral said the standard rooms were "30 square feet" in size, which strangely would perhaps fit two people standing up. I then took a look at their suites and it was the same story. Luxury suites with a fireplace, seperate living room and two bathrooms but only "60 square feet" in size.
What had obviously happened is that the hotel had mistaken "square feet" for "square meters" so the rooms were listed as being 10 times smaller than they actually were.
So I phoned the Hotel and speaking to the hotel manager I told him that they had made an error on their website. There was a slight pause on the other end and they he asked me: "Are you calling from Germany?"
It seems that he had already had numerous calls about the error - all from Germany. Germans were the only guests who truly researched the hotel before booking.
To make a long story short the manager upgraded me to a very nice suite as a thank you for noticing the error and not being German. So it might be worth it scanning their website for a few spelling errors.
There is a story about it. I had found a standard room at the hotel through Lastminute.com at a very reasonable rate, around 100 pounds if I remember correctly. Now while browsing their website checking the room descriptions I noticed that Balmoral said the standard rooms were "30 square feet" in size, which strangely would perhaps fit two people standing up. I then took a look at their suites and it was the same story. Luxury suites with a fireplace, seperate living room and two bathrooms but only "60 square feet" in size.
What had obviously happened is that the hotel had mistaken "square feet" for "square meters" so the rooms were listed as being 10 times smaller than they actually were.
So I phoned the Hotel and speaking to the hotel manager I told him that they had made an error on their website. There was a slight pause on the other end and they he asked me: "Are you calling from Germany?"
It seems that he had already had numerous calls about the error - all from Germany. Germans were the only guests who truly researched the hotel before booking.
To make a long story short the manager upgraded me to a very nice suite as a thank you for noticing the error and not being German. So it might be worth it scanning their website for a few spelling errors.
#10

Joined: Oct 2005
Posts: 173
Likes: 0
We stayed at the Sheraton last month. I am a Gold member and have stayed at many Starwood properties. My honest opinion is that this was my worst experience with a Sheraton ever. I'm not sure what they are trying to be - it has the worst, smallest club lounge, which is closed most of the day anyway. The rooms are OK and yes, the Castle view rooms do have a slight view of the castle from the corner of the window. It is really an overpriced hotel, has no particular character - about the only good thing is location, which is not a particularly unique feature for a city like Edinburgh. That Sheraton would put it's name to this property is a mystry to me.
I have also stayed at the Glasshouse (on a business trip) - it's an OK, efficient hotel but more importantly, not in the category of the Balmoral.
I have also stayed at the Glasshouse (on a business trip) - it's an OK, efficient hotel but more importantly, not in the category of the Balmoral.
#12
Joined: May 2007
Posts: 39
Likes: 0
Balmoral would get my vote.
All that a great traditional hotel should be, in a great old city. The Sheraton could be anywhere in the world.
Do find time to have a tea at the Balmoral. Worth staying there for that alone - although you don't actually need to be staying there to have one!
All that a great traditional hotel should be, in a great old city. The Sheraton could be anywhere in the world.
Do find time to have a tea at the Balmoral. Worth staying there for that alone - although you don't actually need to be staying there to have one!
#14
Joined: Jul 2003
Posts: 204
Likes: 0
I would reconsider The Howard. Yes, they offer butler's assistance if you want it, but my husband and I have stayed at The Howard twice in 2 years, and both times we never used it. It is not an issue so don't think twice.
I would certainly recommend this hotel for the convenience, the breakfasts, the first rate staff, the comfortable beds, beautiful roomy marble bathrooms, and spacious rooms. When we return to Edinburgh we will once again stay at The Howard.
I would certainly recommend this hotel for the convenience, the breakfasts, the first rate staff, the comfortable beds, beautiful roomy marble bathrooms, and spacious rooms. When we return to Edinburgh we will once again stay at The Howard.
#15
Joined: Aug 2005
Posts: 2,784
Likes: 0
Look at the Caledonian. It has a wonderful location and is gorgeous authenic Railroad Hotel (like the Balmoral). The Caley is about two blocks downhill from the Sheraton and is convenient to Princes Street. It is owned by Hilton in case you are into points.




